The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. 

Responsibilities

· Interview, select, train, supervise, counsel, and discipline all outlet staff for the efficient operation of the outlets

· Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff,such as house count and menu changes

· Schedule and direct staff in their work assignments

· Interact positively with customers promoting hotel facilities and services

· Resolve problems to the satisfaction of involved parties

· Answer telephones in a clear voice, coordinating and documenting reservations

· Organize special events in the restaurant such as receptions

· Maintain rapport with all departments and attend relevant meetings

· Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met

· Verify temperatures, judge appearance and taste of products, and check preparation methods to determine quality

· Give guidance towards improvement and make necessary adjustments for consistency

· Maintain profitability of outlets to support overall hotel operation

· Control payroll and equipment costs

· Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies, and stocking shelves by stooping, bending, and lifting heavy articles, and reaching overhead

· Evaluate cost effectiveness of all aspects of the operation

· Develop and implement cost saving and profit enhancing measures

· Utilize computers to accurately charge customers, create forecast and revenue reports, and write correspondence

· Supervise the POS system and employee banks to ensure proper fiscal procedures are followed

· Make sure all outlet employees have current TABC certifications

· Input and retrieve data and change computer procedures using complex programs

· Ensure maintenance of equipment by calling for repairs and training staff on proper use

· Conduct competitive research and report trends and recommendations

· Support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing

· Provide a clean and safe environment by assigning and assisting with cleaning

Qualifications

• At least 1-2 years' of full-service restaurant management
• Flexibility in working hours and a willingness to cover shifts as needed
• Ability to multi-task, organize, and prioritize work
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities
• Position require al least two years Food & beverage supervisory experience
• High school diploma required
• College Degree preferred
• Through knowledge of Food & Beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction