6 Box Office Manager| Flint River Entertainment Complex Jobs in Albany, GA
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OVG 360 is Hiring a Box Office Manager| Flint River Entertainment Complex Near Albany, GA
Overview
- Build all events in the ticketing system, including seating manifests, price tables, hold/kills, discounts, pre-sales, etc.
- Oversee all financial reconciliation in regards to daily reports, monthly reports and event settlement
- Manage all information being sent and posted through ticketing system
- Act as systems administrator for ticketing system and liaison between staff, promoters, presenters and the facility
- Responsible for system upgrades, occasional testing of new software and routine maintenance and trouble-shooting
- Prepare all ticketing reports for and work with tenants on system training and related premium ticketing services
- Update and relay all box-office related event information to each department and client
- Investigate and resolve ticket-related issues
- Responsible for season ticket renewal mailings, processing of season ticket monies and printing/mailing of season tickets
- Responsible for all season ticket holder customer service related upgrades, priority point systems, etc.
- Responsible for the collection of all ticket monies, tracking of accounts payable/receivable and preparation of sales reports/ticket revenue updates (this includes parking monies)
- Work with sales reports/ticket revenue updates
- Work with sales and marketing departments to set up various ticket discounts and promotions
- Oversee will call for all ticketed events, ensuring compliance to all relevant ticket laws
- Process/fill approved charity ticket requests; document all complimentary tickets issued
- Track attendance for all events, including pre-sales, walk-ups, promotions, discounts, etc.
- Process donor seat selection and retention
- Manage of all aspects of customer service as it relates to both internal and external customers, enforcing OVG principles and corporate initiatives
- Direct the creation and control of fiscal budget for the Box Office department
- Plan, organize, and coordinate the Box Office efforts for a public assembly facility, stadium. arena or convention center
- Develop and implement comprehensive ticket sales programs
- Plan, direct, evaluate and provide leadership to Box Office personnel
- Establish and maintain effective working relationships with internal/external customers
- Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
- Comprehend and make inferences from written sales materials
- Exercise confidentiality and integrity upon handling customer personal/financial information
- Complete all duties with a customer service focus through teamwork and dedication to OVG’s principles
- Bachelors Degree from an accredited college or university with major coursework in business management, sports management, business administration or other related field
- Minimum of 2 years of increasingly responsible box office/ticketing experience, preferable with a sports facility, convention center, performing arts facility or other multi-purpose public assembly facility
- Knowledge of operational characteristics, services and activities of stadium, arena, public assembly facility or convention center sales programs
- Knowledge of federal, state, and local regulations
- Demonstrated proficiency in Microsoft Office applications and word processing, spreadsheets, database, presentation, graphic design, PowerPoint and Internet software
- Familiarity with Ticketmaster ticketing software
- Knowledge of terminology used in box office/sales settings
- Knowledge of principles of budget preparation and control
- Communicate clearly and concisely, both orally and in writing
- Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or through the use of a calculator
- Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days
Job Summary
Other
$40k-56k (estimate)
11/02/2022
01/10/2023
The job skills required for Box Office Manager| Flint River Entertainment Complex include Customer Service, Microsoft Office, Leadership, Promotion, Initiative, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Box Office Manager| Flint River Entertainment Complex. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Box Office Manager| Flint River Entertainment Complex. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Box Office Manager| Flint River Entertainment Complex positions, which can be used as a reference in future career path planning. As a Box Office Manager| Flint River Entertainment Complex, it can be promoted into senior positions as a Card Room Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Box Office Manager| Flint River Entertainment Complex. You can explore the career advancement for a Box Office Manager| Flint River Entertainment Complex below and select your interested title to get hiring information.
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