8 Customer Service Representative I Jobs in Hanover, PA
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Ox Industries is Hiring a Customer Service Representative I Near Hanover, PA
Work Schedule: Monday through Friday, 8:00am to 5:00pm
General Purpose of Position: Responsible for all of the necessary functions to provide effective customer service. Responsible for acting as a liaison between customer and internal departments.
Duties and Responsibilities:
- Order Entry-take orders via phone and email; perform order entry; figure pricing; figure stick count for production; figure amount per carton/skid; figure truck space; figure number of labels needed; printing labels
- Handle shipping matters- seeking freight quotes; determining freight rates vs. charges
- Prepare daily invoices-pull daily work; process invoices; fax/scan/mail invoices to customers; file paperwork; print daily invoicing report for Inside Sales Manager.
- Expedite orders and respond to customer inquiries, as needed.
- Handle other duties and special projects, as assigned.
- Data Entry- interpret data in customer folder and inputting into computer systems; attention to detail and accuracy
- Customer Management - Complete orders on time, use time efficiently.
- Proven customer service experience
- Excellent oral and written communication skills in English.
- Demonstrate accuracy and thoroughness; Sees ways to improve and promote quality and customer satisfaction; Meet productivity standards and completes work in a timely manner.
- Able to retain fundamental sales information to build knowledge base of industry and customers.
- Follow instructions and respond to management direction.
- Observe safety and security procedures.
- Adapts well to changes in the work environment
- Works well with others.
All Ox employees are expected to conduct business in accordance with the highest ethical, moral, and legal standards in the best interests of Ox, its employees, and owners. Each employee has a primary duty to act at all times to uphold these standards and to act with honesty, integrity and fairness and without actual or apparent conflict of interest.
Job Summary
Full Time
Durable Manufacturing
$37k-46k (estimate)
07/26/2024
08/18/2024
oxindustries.com
PEKIN, IL
25 - 50
2007
Private
LARRY FIELDS
$10M - $50M
Durable Manufacturing
Related Companies
About Ox Industries
Ox Industries manufactures and supplies recycled paperboard, tubes and cores.
The job skills required for Customer Service Representative I include Customer Service, Written Communication, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative I positions, which can be used as a reference in future career path planning. As a Customer Service Representative I, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative I. You can explore the career advancement for a Customer Service Representative I below and select your interested title to get hiring information.
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