Oxford Financial Group, Ltd. is searching for a Receptionist in our Carmel, IN office. This is a part-time position working Thursday and Friday weekly, approximately 18 - 20 hours. 

The Receptionist will provide prompt and friendly service to Oxford guests and associates by answering and directing phone calls, greeting and assisting guests and assisting with catering needs. Other responsibilities include supporting Oxford associates by scheduling conference rooms, posting meetings, and providing office support, as needed.

Duties & Responsibilities:

Performs reception duties

• Answers and directs incoming calls within two-three rings
• Greets and assists clients and visitors in a friendly and professional manner
• Promptly informs associates when appointments arrive
• Monitors ‘wait’ time and handles appropriately
• Accepts deliveries and courier packages and notifies associates of deliveries
• Monitors courier pick-up

Oversees conference rooms and lobby area

• Schedules conference rooms for all client, advisor and internal meetings
• Informs Associates (IT, Facilities Manager, Services Coordinator) when their assistance is needed for meeting set-up
• Cleans and services conference rooms
• Maintains neatness of lobby area
• Monitors conference room flow and makes needed adjustments to conference room schedule
• Maintains supplies in all conference rooms

Manages client wet bar

• Stocks all supplies
• Prepares coffee throughout the day
• Maintains neatness of the area
• Loads/empties dishwasher

Performs other duties

• Contacts building management for minor repairs and heating/cooling adjustments
• Notifies individuals/departments of Associate absence when aware
• Updates the company telephone directory as needed and posts lists in all public places (conference rooms, kitchens, etc.)
• Accepts calendar postings for the firm
• Produces client appointment confirmations
• Posts time tracker for CEO
• Trains new Administrative Services Associates and Executive Coordinators on phone operations for back-up purposes.

Qualifications:

• High school degree or equivalency
• Ability to use multi-line telephone system
• Working knowledge of Outlook and basic office equipment
• Must have a professional demeanor with the utmost respect for confidential matters
• Must be able to work independently and in a team environment
• Must have excellent written and verbal communication skills with strong interpersonal skills
• Must be detail oriented with excellent organizational skills
• Must have ability to multi-task
• Must have ability to work in a high stress, fast paced environment
• Must have strong work ethic with a positive attitude

Working Conditions:

• Long periods of sitting