Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer 

• The compensation for this position can be up to $86,845.70. Compensation will vary based on qualifications, skills, experience, and geographic location. The salary range may vary if you reside in a different location or state than the location posted. 
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. 

JOB SUMMARY

Under general supervision, works within the vision, mission and philosophy of the agency ensuring the promptness and accuracy of agency billings and cash receipts posting cycle for Uplift Family Services’ independently funded billing contracts. Provide stable maintenance and troubleshooting (BCMS, Tier, Solomon, Tier Billing) to adhere to new programs, programmatic changes, conversions and address billing errors. Performs complex monthly, detailed analysis between internal billing systems and County billing applications.

RESPONSIBILITIES AND DUTIES

1. Provide regular reconciliation analysis, reporting assess levels of exposure between the Agency and funders’ billing systems to maximize contracts and secure adequate payment.

•  Research and develop processes and reports to determine key variances between the Agency’s’ billing systems and funders’ databases.
•  Respond to on-going reporting required by funders (Dept. of Mental Health, Department of Social Services, Independent Grantors, School Districts, etc.), and resolve issues.
•  Provide financial analysis, drawing conclusions and formulating recommendations to ensure efficiencies and audit readiness.
•  Analyze monthly reimbursement reports and contract terms to provide guidance for program and funding source based payment application, and resolve issues.

 2. Manage analysis, development, trouble-shooting and maintenance of BCMS contracts (rates, service functions, entity codes), fiscal instructions (transaction types, GL codes), G/L interface report, Tier carrier and health plans and Solomon AR customers to meet the needs of:

•  New programs
•  Programmatic changes
•  Rate changes
•  New regulations or changes
•  County conversions
•  Resolution of billing errors due to contract and/or fiscal instruction errors
•  Resolution of discrepancies between the billing systems and the G/L.

3. Ensure proper billing occurs in accordance with the Agency’s independently funded billing contracts and actively follow up on billing issues and past due accounts with applicable staff ensuring issues are resolved. This includes but is not limited to:

•  Review and interpret contracts for billing requirements, reimbursement specificity and reporting. Attain any pertinent information that has fiscal A/R impacts.
•  Set-up monthly billing templates calculate monthly invoices and produce any needed monthly financial reporting.
•  Provide support to clinical staff and executive management team in the area of funding source compliance and reporting requirements in applicable areas.
•  Key liaison between fiscal funding representatives and Agency program staff and management. As needed, provide information and feedback to funding sources and participate in necessary meetings and error resolution.

4. Will have a dotted line supervision relationship with the Accounting Assistant. The Accounting Assistant is responsible for entering the manual invoices into the Solomon A/R module.

• a. Administer the manual billings that are generated in Solomon A/R including responsibility for the aging balances.

5. Act as department subject matter expert in providing support and technical troubleshooting for the Solomon A/R module

6. Work closely with the Billing Managers in specific functional areas:

•  BCMS monthly close process (back-up)
•  Maintenance of internal billing automation
•  Reviewing, re-engineering and implementation of process and procedures to address findings from variance analysis between the Agency and County billing databases 

7. Independently perform other responsibilities or special projects, as assigned by management, to support department and business needs.

JOB SPECIFIC COMPETENCIES

•  Time Management
•  Attention to Detail
•  Administrative Acumen
•  Ensures Data Accuracy
•  Independent judgment 
•  Contributes to team performance
•  Strong critical reasoning, analytical, evaluation and problem solving skills

CORE ABILITIES

Ability to: 

• Maintain self-initiative, reliability, and resolve problems in a timely manner.
•  Sensitivity to working with culturally diverse populations.
•  Effectively manage multiple priorities.
•  Accountability
•  Work in a fast-paced, highly pressured and changing environment
•  Maintain positive work relationships in a respectful and collaborative manner
•  Research, implement and monitor
•  Perform Independent judgment
•  Be detailed orientated and thorough review of data
•  Quickly pick-up new software applications
•  Work well with all levels of staff and management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

•  Bachelors, B.A. or B.S. degree in Accounting, Finance or a related field or an equivalent combination of education and relevant experience required.
•  Minimum eight (8) years related billing/finance experience. 

OTHER SPECIFIC REQUIREMENTS

•  Ten (10) key by touch.
•  Microsoft Office; specifically strong basic to intermediary Excel skills; basic Access skills
•  Good written/verbal communication skills.
•  Good interpersonal skills
•  Demonstrate ability to work in an environment that promotes compassion, service and social justice.
•  Commitment and support for organizational initiatives.
•  Ability to work co-operatively with others toward a common goal.
•  Familiarity with automated billing modules and understanding of G/L bookings.
•  Familiarity with general accounting software packages.

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Equal Opportunity Employer 

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.