5 Patient Service Representative Jobs in Colton, CA
PACIFIC EYE INSTITUTE is Hiring a Patient Service Representative Near Colton, CA
Unifeye Vision Partners is currently hiring for a Patient Service Representative, Colton, CASummaryThe Patient Service Representative provides excellent patient care and customer service and leads by example to coordinate and oversee activities of the front office and front office team members to ensure compassionate and professional care for patients and efficient front office workflow.
Essential Duties And Responsibilities
- Responsible for patient check-in, greeting every patient in a pleasant and professional manner
- Mark arrival time of patients in office and make sure patients have been checked in and roomed.
- Evaluate chart data to verify all information has been received, completed, and signatures obtained.
- Verify and scan patient’s current insurance card.
- Verify address, e-mail and phone number.
- Communicate with patients if there will be a delay. Offer to reschedule if patient unable to stay.
- Check-out all patients.
- Schedule follow-up appointments as directed by the physician.
- Schedule patients for transfer of care and order any required diagnostic testing.
- Explain all fees and patient financial responsibility.
- Secure all necessary patient signatures; obtain proper informed consent, and insurance authorization.
- Collect fee for services and any past-due balances as required.
- Ensure patient satisfaction
- Ensure that proper authorization or referral is collected for the patient.
- Obtain authorization or referrals that have not been received by the practice.
- Prepare charts appropriately.
- Place telephone calls to no-show appointments and reschedule as needed.
- Provide support on telephones.
- Scan charts and testing into EMA in a timely manner.
- Assist other front office personnel, as needed.
- Perform other duties as required including training new staff.
- Maintain refreshments in lobby area.
- Keep lobby area maintained in clean and orderly status. Remove waste when needed.
- Order supplies as needed.
- Prepare coffee for the patients in the morning, turn on TV to correct channel, keep magazines organized and neat.
- Close lobby in the evening, removing coffee, turning off the TV, removing any erroneous trash.
- Computer Skills – Proficient ability to use a computer and electronic medical record.
- Detail Oriented – Ability to pay attention to the minute details of a project or task.
- Flexibility – Ability to adapt easily to changing conditions and work responsibilities.
- Positivity – Display a positive attitude and is a positive agent for change.
- Teamwork – Work as part of a team and collaborate with co-workers.
- Bilingual a plus
- High school diploma or equivalent required.
- Minimum three years of Medical Front Office experience required.
- Lead or supervisor experience in a Medical Office preferred.
- None required
Job QualificationsTo perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*This position can require travel*
Pay Range $16.50 - $25.00
Job Summary
Full Time
$44k-59k (estimate)
06/19/2024
07/12/2024
pacificeyeinstitute.org
Victorville, CA
<25
Related Companies
The job skills required for Patient Service Representative include Customer Service, Patient Care, Front Office, Flexibility, Patient Satisfaction, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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