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Why PRC:
PRC is the largest independent lessor of Material Handling Equipment in North America. PRC has recently announced a partnership with Fuyo General Lease Co., LTD. With the partnership, we are poised to accelerate our market share, portfolio offering, and global expansion.
PRC’s expertise, innovative tools, data analytics, and technological services help our customers competitively finance their assets, along with optimizing their fleets. PRC manages a portfolio with over $1B in assets providing global coverage including U.S., Canada, Mexico, and Europe.
PRC functions as its own lease originator, servicer, and equity investor. PRC provides lease financing services for a spectrum of assets including Material Handling Equipment, IT Equipment, Production/Machinery, Renewable/Clean Energy Assets, Construction Equipment, Maintenance Equipment, Test/Measuring Assets, and others.
PRC is annually listed as one of Orange County, California’s fastest growing private companies by the Orange County Business Journal.
Job Summary: The Customer Experience Specialist (CXS) is the linchpin in the customer's leasing journey, seamlessly navigating from initiation to ongoing management. With a keen emphasis on customer experience, they deftly engage, educate, and guide clients through every phase of their lease. In synergy with Portfolio Specialists, CXSs ensure a holistic and unparalleled leasing experience for every client. We need a candidate that is Bilingual Spanish/English.
Key Responsibilities:
Skills Required:
Interpersonal
Technical Proficiencies
Successful Core Competencies for a CXS:
Compensation and Benefits:
Full Time
$87k-115k (estimate)
10/05/2023
08/21/2024
pacificrimcapital.com
Irvine, CA
100 - 200
The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
01/31/2022: Killeen, TX
Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
12/26/2021: Huntsville, AL
Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
01/31/2022: Detroit, MI
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
01/12/2022: Mcallen, TX
Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
01/27/2022: Parkersburg, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
02/02/2022: Salisbury, NC
Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
12/13/2021: Wichita, KS
Exercise good service and business judgment with end goal of customer satisfaction.
01/12/2022: San Diego, CA
Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
01/18/2022: Baton Rouge, LA
Must possess excellent customer service attitude/skills.
03/02/2022: Rapid City, SD
Step 3: View the best colleges and universities for Customer Experience Specialist.