Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship and practice.

At Pacific University we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove, Hillsboro, and Eugene. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, acquire and share knowledge.

GENERAL DESCRIPTION OF POSITION:

The Human Resources Information System (HRIS) Program Manager plays a critical role in the success of HR initiatives by supporting Pacific University's staff, faculty, and students in the utilization of the university's HRIS (Paycom) for employee data, new hire processes, onboarding, applicant tracking, compensation, benefits, selfservice, recruitment, employee relations, and I-9 activities. This position is responsible for ensuring the efficient operation and use of the HRIS, ensuring adequate controls for properly safeguarding confidential data and the integrity of accurate information, and providing information, training, and technical support to all system users. In this highly collaborative role, the HRIS Program Manager works with all HR team members and across the university's units to meet the informational and systems needs and administration of the HRIS. This role is the primary point of contact for triaging issues and supporting the HRIS, focusing on data quality, consistency, and accuracy. This role supports, coordinates, and assists in implementing solutions to meet HR and university requirements including HRIS reports, workflows, system training, troubleshooting, issue resolution, and general guidance. This role is responsible for updating HRIS-related forms, procedures and creating process guides and other reference material, and conducting regular audits. The HRIS Program Manager handles the implementation and utilization of the HRIS and is responsible for the business relationship, coordination, cost analysis and containment, system enhancements, special requests, and solution management with the external vendor.

ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:

• Ensure delivery of full functionality of the HRIS; the primary point of contact for HRIS support, addressing inquiries, complaints, and problems with university constituents.
• Support the maintenance and accuracy of HRIS records, reporting, and workflows.
• Provide the intake, production, tracking, delivery, and administration of frequent and various reports required by HR and university colleagues.
• Create and deliver training materials, process documentation, and user guides.
• Monitor HR department and end-user needs and provide guidance, enhancements, and troubleshooting on HRIS usage.
• Conduct frequent audits to support data integrity.
• Coordinate and provide system enhancements, upgrades, process improvements, and automated reports.
• Troubleshoot system issues, develop and track an issue log, provide resolutions, and analyze trends.
• Provide day-to-day HRIS technical and administrative support to the HR department and university end-users.
• Enter business and staff, faculty, and student data into the HRIS; regularly conduct audits to validate the data integrity, accuracy, and completeness of staff, faculty, and student records.
• Develop and maintain comprehensive documentation of HRIS processes, procedures, and system configurations.
• Handle the vendor relationship and collaborate with vendor development teams for troubleshooting, enhancements, special requests, cost controls and analysis, training, and business relationships.
• Manage permissions and access for employee self-service and client users; provide support for HRIS onboarding-related processes for faculty, staff, and students.
• Handle within the prescribed timeframe all I-9-related processes, administration, monitoring, documentation, and reporting for faculty, staff, and students. Responsible for EAD review, communications, documentation, processing, and reporting.
• Ensure service requests are completed on time, accurately, efficiently, and to specification.
• Collaborate with HR team members to support the daily HR department functions and ensure integration of such into the HRIS processes and procedures.
• Actively provide in-depth support for all large-scale HR, payroll, and benefits initiatives; troubleshoot HRIS issues as an intermediary with the external vendor in a timely and productive manner.

SECONDARY FUNCTIONS:

• This position has no direct supervisory responsibilities.
• Perform other duties, projects, and initiatives as assigned.
• Serve on university committees and volunteer at events.

JOB SCOPE:

• Performs job duties and handles data with integrity and confidentiality.
• Performs job duties collaboratively and efficiently with inputs from supervisor and HR colleagues.
• Job duties evolve with legislative, policy, contract, employment, and student-related issues.

SUPERVISOR RESPONSIBILITY:

N/A

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree in a related field, or a minimum of three (3) years with comparable experience in project management, systems implementation, and system process improvements.
• SHRM Certified Professional (SHRM-CP) preferred.
• HRIS software experience required preferably Paycom.
• Experience in higher education preferred.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:

• Respect and exemplify the mission and values of Pacific University in all interactions.
• Supports and amplifies Pacific University's commitment to equity, diversity, inclusion, and accessibility.
• Adhere to all prescribed university and departmental policies and procedures.
• Follows complex oral and written communications.
• Handle confidential material and associated issues with maximum discretion; maintain confidentiality.
• Ability to contribute within a team setting; strong collaboration skills.
• Ability to develop and maintain respectful and effective working relationships with all university colleagues.
• Excellent written, verbal, and presentation communication skills.
• Demonstrated exceptional attention to detail.
• Ability to multitask, organize, and prioritize workload with a high level of accuracy.
• Customer service and results-oriented.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Understanding of process flow models.
• Knowledge and understanding of computer systems operations and computer systems analysis.
• Advanced proficiency with Microsoft Office Suite, Google Suite, Adobe Acrobat Pro, and HRIS (Paycom preferred).
• Knowledge of federal and Oregon labor and employment laws and USCIS regulations.

WORKING CONDITIONS:

• On-site office environment primarily at the Forest Grove campus and occasionally at the Hillsboro campus.
• Project timelines and deliverables require flexible scheduling and frequent communication.
• Walking throughout campuses and driving to campuses and metropolitan areas for professional meetings and events.
• Some weekends, evenings, and holidays are required; flexibility in hours is necessary.

PHYSICAL ACTIVITIES:

__Climbing __Balancing __Stooping __Kneeling __Crouching __Crawling X Reaching X Standing X Walking X Pushing X Pulling X Lifting X Fingering X Grasping X Feeling X Talking X Hearing X Repetitive motion

PHYSICAL REQUIREMENTS:

X Sedentary work __Light work __Medium work __Heavy work __Very Heavy work X Visual acuity

At Pacific University we are dedicated to providing experiences that are authentic, holistic, equity minded, and responsive. We continue to develop our equity practices with a particular focus on racial equity.

For qualifying employees, our benefits include generous paid time off for vacation, holidays (including winter break) and sick leave. We offer medical coverage with alternative care (in-network services covered at 100% after payroll deduction), comprehensive dental, vision plans, 9% contribution to retirement after one year of service with no match required, free mental health appointments, and tuition remission for employees and their dependents. We cover employer paid life, short term disability, and long term disability insurance. On campus benefits include free access to our sports facility and library, with discounts on campus food, bookstore purchases, clinic services, and gear rentals through our outdoor program (kayaks, snow shoes, bikes and more).

Candidates from diverse backgrounds are encouraged to apply. Studies have shown that candidates that are female and/or BIPOC are less likely to apply for jobs unless they meet all of the qualifications they find in the job description. We are seeking the best candidate for the job, and that candidate may be a person who comes from a less traditional background. We encourage you to apply even if you don't meet every minimum qualification described or are unsure if your experience could be considered related experience.

NOTICE OF NONDISCRIMINATION POLICY

It is the policy of Pacific University not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex or gender, gender identity and/or expression, sexual orientation, military, veteran or Vietnam Era status, or any other protected classification recognized by applicable law, in admission, access to, or treatment in employment, educational programs or activities as required by Title IX of the Education Amendments of 1972, section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, the Americans with Disabilities Act of 1990, or any other applicable state or federal law, or city ordinance. Questions or complaints may be directed to the Vice President for Academic Affairs, 2043 College Way, Forest Grove, OR 97116, provost@pacificu.edu.

Application materials will be screened and interview candidates will be selected and notified by telephone. The hiring process normally consists of several interviews and can last several weeks depending on the position. All applicants will be notified once the position is filled. Employment is contingent upon eligibility to work in the United States.