Requisition ID # 80163 

Job Category : Business Operations / Strategy 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : Redding

Department Overview

The men and women of Electric Operations ensure the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

Position Summary
The Senior Business Analyst requires significant coordination with several stakeholders across the organization, as well as other lines of business. The position requires a strong ability to work effectively across organizational boundaries and engage with a diverse set of stakeholders. This position often requires thorough analysis on complex data models, and creation of customized reports which depict findings and recommendations in clear concise presentations. 

This position is a member of the Vegetation Management Operations Team within the Vegetation Management (VM) program in the Community Wildfire Safety Program, and will be based out of Redding, CA.

Job Responsibilities

• Responsible for managing the VMDB used with PG&E’s Vegetation Management program including receiving downloads of data from field personnel, transferring data in various computer programs, generating and closing out Work Requests, creating pre-load files, tracking refusals and FACT tags/Help tickets, EC notifications/cases, trouble-shooting the database, printing reports, copying, distributing data, filing reports and performing analyses. 
• Must be able to effectively communicate procedures for use of hand-held computers to field personnel, resolve user problems.
• Maintain the Project Management Data Base as directed by the PG&E Representative.
• Maintain an area equipment inventory and facilitate the completion of timely and accurate reports. 
• Electric Incident Report and Escalated Customer Complaint Lead: Facilitates incident investigations, including research and collection of data needed to support responses to CPUC Incidents and escalated complaints. Performs research, compiles findings, and prepares responses on behalf of the VM Department.
• VM Data Requests and Miscellaneous Activities: Collects and links data from various sources including databases and data sets provided by analysts outside of VM and LOBs. Validates data integrity, and creates custom reports based on business needs.
• Be able to pull reports from Arc GIS Online, analyze the report for important data points, compare against previous data points for delta reporting and make this information available for staff.
• Be able to pull and issue work packets and information necessary for field staff from Arc GIS Online.
• Conduct business in a safe and ethical manner in accordance with company standard practices.
• Meet all Safety, Compliance and Ethics, and other training requirements.
• Conduct work consistent with all Employee Core Competencies.

Qualifications

Minimum:

• Bachelor’s Degree in business, Finance, Economics, Engineering or related discipline or equivalent work experience required
• 4 years of job-related experience

Desired:

• Excellent organizational, prioritization and multi-tasking skills.
• Adaptable to changing business conditions and ambiguity.
• Proficiency in Microsoft Office, Project, Visio or similar software Intermediate to advanced proficiency with MS Office tools.
• Experience with MS SQL and Access; including ability to extract and summarize data for reporting purposes. Requires understanding of VM databases, table relationships, and ability to mine data.
• Typically receives general instructions on new assignments or projects. Receives little instruction on recurring assignments.
• Ability to quickly learn the mechanics of the VM Applications and become VM’s subject matter expert on the VM Applications’ reports and functions.
• Basic knowledge of vegetation management concepts, practices, and methods.
• Creative problem skills to develop solutions.
• Qualitative and quantitative analytical skills to justify any business changes.
• Strong presentation and communication skills to deliver findings and recommendations to various levels of management.
• Knowledge and understanding of key drivers affecting business results.
• Strong project management knowledge and skills to lead project teams.
• Background in ArcCollector, ESRI software, GIS and Vegetation Management and Project Management database.