Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age. Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths. Strategically oversees assigned lines of business and manages the project management staff assigned to the work. Assesses the needs and goals of the client and leads the approach, messaging and communication channels in alignment with all team leadership. Possesses a deep understanding of the line of business from understanding product benefits and goals, market dynamics including competitive positioning, current audience sentiment and needs. Works directly with and builds relationships with VP of Marketing, Creative Director and team, and Line of Business leaders to drive the marketing campaign deliverables. Leads cross departmental meetings, using expert knowledge of multiple project management approaches to engage resources to meet deliverables. Uses leadership skills such as negotiation and influence to engage resources to commit to project goals and deliverables. Manages, provides guidance and supports project management staff to enable them to complete the projects effectively and in a timely manner. Oversees entire portfolio assigned line of business projects, analyzes data metrics, proposes improvements and keeps leadership and line of business stakeholders apprised. Essential Responsibilities: Oversee the development of creative briefs and guide creative direction to meet objectives for marketing and public-¬facing communications, including print, digital, and video assets. Conceptualize and execute multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels. Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and collaborates with internal teams including Corporate Communications Manager, Creative Director, Sales, Provider network, etc. to meet communication needs. Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads. Identify effectiveness and impact of current marketing initiatives with tracking and analysis and optimize accordingly. Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets. Responsible for hiring, staff development, coaching, performance reviews, corrective actions, and termination of employees. Provide feedback, including regular one-on-ones and performance evaluations, for direct reports. Actively participate as a key team member in Manager/Supervisor meetings. Actively participate in various strategic and internal committees in order to disseminate information within the organization and represent company philosophy. Supporting Responsibilities: Meet department and company performance and attendance expectations. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum 8 years of professional experience strategically leading marketing initiatives and managing marketing projects and campaigns. Experience in database systems and project management tools and use of marketing automation software required. Supervisory experience preferred. Experience in health-related field preferred, with a preference towards insurance. Education, Certificates, Licenses: BS or BA in Design, Journalism, English, Marketing, or related experience required. Knowledge: Knowledge of and experience with traditional, online and social media marketing strategy. Excellent written and verbal communication skills. Strong project management, multitasking and decision-making skills. Ability to review and analyze data to make informed business decisions. Ability to work and thrive in a fast-paced, constantly changing environment. Strong critical thinking skills and ability to work within a large and diverse team. Ability to learn regulatory requirements specific to health care, including Medicare, Medicaid and Commercial lines of business. Competencies Building Trust Building a Successful Team Aligning Performance for Success Building Partnerships Customer Focus Continuous Improvement Decision Making Facilitating Change Leveraging Diversity Driving for Results Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountable leadership, Communication, Data-driven & Analytical, Delegation, Listening (active), Situational Leadership, Strategic Thinking Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times. PacificSource is anything but a typical health insurance company. Founded in 1933, we’re an independent, not-for-profit organization that puts our members, and their communities first—across Idaho, Oregon, Montana, and Washington. It's our 1,900 employees who make it happen: promoting health equity and partnering with providers to deliver better access to optimal, affordable care. So yes, with PacificSource, you get to do great things. In our effort to put members first—more than 600,000 of them—initiative, commitment, and hard work are supported and rewarded with excellent benefits, competitive wages, and opportunities for personal growth and advancement. Benefits: Flexible telecommute policy, medical, vision, and dental insurance, incentive program, paid time off and holidays, 401(k) plan, volunteer opportunities, tuition reimbursement and training, life insurance, and options such as a flexible spending account. We love our common purpose. Empowerment, flexibility, and sharing success make for a great place to work. Here’s what else we feel good about: A mission with a real sense of shared values Competitive wages and outstanding benefits, including telecommuting Opportunities for learning development and career advancement Organizational leadership style rooted in servant and transformational leadership A commitment to support the communities we serve A belief in the importance of work-life balance July 24: Idaho Department of Labor Hiring Event, 1-4p (11311 W. Chinden Blvd, Boise, ID) July 24: Veteran Stand Down, 10a-2p (8495 Crater Lake Highway, White City, OR) August 10: Eugene Pride Festival, 10a-7p (200 Day Island Road, Eugene, OR) August 21: Portland Diversity Fair, 11a-3p (1000 NE Multnomah, Portland, OR) August 27: Idaho Business League, 10a-2p (2900 W Chinden Blvd, Garden City, ID) September 11: Veteran Stand Down, 9a-4p (685 Court St., Salem, OR) September 12: Veteran Stand Down, 10a-2p (127 NW Broadalbin Street, Albany, OR) September 27: Veteran Stand Down, 9a-4p (796 W 13th Ave, Eugene, OR) November 1: Veteran Stand Down, 10a-2p (7553 NW Quatama Rd, Hillsboro, OR) PacificSource is an equal opportunity employer and a company that loves helping people. We work with our employees to understand their goals, and provide training, individual development, and career advancement opportunities to help them achieve just that. In 2023 alone we had 407 internal promotions! Top Workplace 2024 USA | USA Today Certified Age Friendly Employer, 2023 | Age Friendly Institute Top Workplace 2023 and 2022 for Idaho | Idaho Press Top Workplace 2023 and 2022 for Oregon and SW Washington | The Oregonian #4 Healthiest Employer of Oregon 2021 | Portland Business Journal Healthy Worksite 2021 | Design Coalition in Montana PacificSource is an equal opportunity employer. Click here to review our AAP Policy Statement. If you have questions about working at PacificSource or need help with your application, please email HRrecruiting@PacificSource.com.