Overview:
To provide support to the Senior Account Managers & Sales to manage accounts by being a primary contact for customers and vendors in their business relationships with PCI.

Duties and Responsibilities:

• Responsible for administrative support to ensure efficient utilization of time
• Process Orders
• Request Quotes & prepare quotes to customers
• Process Purchase Orders
• Assist the Sales department with lead/customer follow-up, as requested
• Follow orders through completion
• Maintain and develop positive relationships with existing and new customers.
• Assist in resolving issues that may arise such as delayed shipments, defective products, improper palletization, receiving discrepancies
• Obtain all approvals for new items from customers and submit them to the vendor
• Assist the Accounting department when required
• Special projects as required

Specialized Skills:

· Knowledge of the Graphic Arts/Printing/Packaging industry a plus

· Proficient with Microsoft Office, including Excel

· Problem Solving

· Detailed Oriented

Qualifications:

· High level of written and verbal communication skills

· Advanced organizational skills

· Strong interpersonal skills

Job Type: Full-time

Pay: $18.25 - $21.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 1 year

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• No travel

Work Location: In person