3 IT Help Desk Technician Internship - SLC Jobs in Salt Lake, UT
SORT BY
P
P
V
IT Help Desk Technician Internship - SLC
$48k-59k (estimate)
Intern
7 Days Ago
Packsize is Hiring an IT Help Desk Technician Internship - SLC Near Salt Lake, UT
About PacksizePacksize is redefining the way businesses and their customers use and experience
packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.
About The RoleIn this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for the administration and internal support of the Company’s PCs, printers, and servers, along with related hardware and software. Tasks include end-user support, license tracking, asset management, performing PC maintenance, and upgrades. May also be involved with the administration of applications for end-users such as Okta, Google Workspace, Microsoft, etc.
What You'll Do
If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.
Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.
About The RoleIn this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for the administration and internal support of the Company’s PCs, printers, and servers, along with related hardware and software. Tasks include end-user support, license tracking, asset management, performing PC maintenance, and upgrades. May also be involved with the administration of applications for end-users such as Okta, Google Workspace, Microsoft, etc.
What You'll Do
- Provide helpdesk support and resolve problems to the end user’s satisfaction
- Deliver comprehensive helpdesk assistance and proficiently address issues to ensure optimal resolution and utmost satisfaction for end users.
- Monitor and respond quickly and effectively to requests received through the IT helpdesk
- Modify configurations, utilities, software default settings, etc. for the local workstation
- Document internal procedures
- Assist with onboarding of new users
- Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
- Install, test, and configure new workstations, peripheral equipment, and software
- Maintain inventory of all equipment, software, and software licenses
- Manage PC setup and deployment for new employees using standard hardware, images, and software
- Manage mobile devices for all Packsize LLC employees through Intune and FreshService
- Manage VoIP phone system
- Assign users and computers to proper groups in Active Directory
- Perform timely workstation hardware and software upgrades, backups, and recoveries on a regular basis
- Running multi-media conferencing solutions. Work with meeting stakeholders to present relevant content
- Responsible for the de-provisioning of departed employees
- Proficient in Microsoft Office suite, Google Workplace, Windows, and Apple operating systems
- Experience with DNS/DHCP, Client VPN, and Active Directory
- Experience with IT ticketing systems, mobile devices, and other computer hardware
- Strong verbal and written communication skills
- Excellent organization and people skills
- Sit/stand at a desk for prolonged periods, primarily sedentary work
- Communicate with others to exchange information
- Operate standard office equipment that may require repetitive motions of the wrists, hands, and/or fingers
- Perform tasks that require bending, reaching, pushing, pulling, lifting, and carrying to move objects
If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.
Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
Job Summary
JOB TYPE
Intern
SALARY
$48k-59k (estimate)
POST DATE
06/21/2024
EXPIRATION DATE
07/19/2024
WEBSITE
packsize.com
HEADQUARTERS
SALT LAKE CITY, UT
SIZE
200 - 500
FOUNDED
2002
TYPE
Private
CEO
HANKO KIESSNER
REVENUE
$200M - $500M
Related Companies
About Packsize
Packsize is a manufacturer and supplier of corrugated packaging systems for businesses.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
