Engineering Manager - Incident Analysis

PagerDuty is seeking an Engineering Manager to lead one of our customer focused and high performing teams within our incident management group! As an Engineering Manager you will be responsible for managing a team of software engineers responsible for owning critical services within the PagerDuty product, and delivering innovative product features through continuous interaction. This is an exciting opportunity to manage a strong team focused on having a major impact on incident management. The ideal candidate will have a strong engineering and management background.

This role is expected to come into our Atlanta office 1 time per month, so you can thrive in your new role and fully embrace being a Dutonian!

Key Responsibilities:

• Partner closely with Product Management to create a vision and roadmap for the team.
• Work with Engineering, Product, and UX stakeholders to facilitate project delivery.
• Interact with internal engineering teams to resolve dependencies.
• Make pragmatic trade-off decisions on resourcing and priority.
• Work with the rest of engineering leadership at PagerDuty on cross-team initiatives, both cultural and technical.
• Partner with leaders across multiple geographies to help build the PagerDuty “brand” in the local market in order to attract the best talent for PagerDuty.
• Support your team’s on-call rotation or incident command rotation, being available for escalations and production issues as they arise.
• Learn PagerDuty’s culture and values and be a strong proponent for them.

Basic Qualifications:

• 8 years of overall experience in Engineering
• 1 year of Engineering Management in a SAAS organization
• Proven experience building user-facing web applications or similar

Preferred Qualifications:

• Ability to work on large scale systems and/or data pipelines and has knowledge of the pitfalls that can come with under/over engineering
• Possess a sense of urgency towards action, customer-first philosophy and ability to think and act strategically
• Understand the balance between planning out work and just getting things done
• Demonstrated ability to hire and develop engineers with varying levels of experience to help them reach their full potential
• Excellent ability to communicate in all directions of the org chart and understand the importance of laying out context for the team instead of prescribing solutions
• Deep understanding of Agile principles and effective application
• Able to code, if needed, and provide informed opinions on the quality of code
• You have an opinion on what good engineering looks like
• You have a good balance of when to empower your teams and get out of the way, and when to step in and help make some important decisions

The base salary range for this position is 152,000 - 248,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.