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PagerDuty is seeking a Sr. Product Manager (Incident Analysis) to join our diverse, customer-focused team! As Sr. Product Manager, you will be part of the Incident Management group, helping lead PagerDuty through a highly strategic transformation of completing the end-to-end incident lifecycle.
In November 2023, PagerDuty acquired Jeli, the best-in-class incident analysis platform, allowing organizations to transform their incidents into opportunities to improve. With our recent launch of our Enterprise Plan for Incident Management, we've integrated Jeli's core technology into the PagerDuty Platform, allowing customers to leverage every incident as an opportunity to learn and improve.
Your mission, should you choose to accept it, is to help us propel PagerDuty Incident Analysis, enabling our customers to improve and learn from their incidents, and driving those improvements towards guided recommendations that build out PagerDuty's incident lifecycle. In this role, you’ll play a key technical leadership role across several development teams, including the Incident Lifecycle development teams (Incident Analysis and Chat Experience), working to define and build the future of Incident Management across the Enterprise. You're equally comfortable discussing the merits of an API structure with engineers, writing a SQL query to go, and getting data to answer a key product question, building a business case for a new project, and defending it in front of our leadership team. You actively use your own products on a day-to-day basis and have demo accounts ready to visualize your vision to customers. You have your core product metrics at the tips of your fingers and speak the language of our customers when it comes to the problems they're experiencing and how they think about the ROI and value prop for your products.
KEY RESPONSIBILITIES
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
The base salary range for this position is 164,000 - 263,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Full Time
Software & Cloud Computing
$153k-181k (estimate)
05/03/2024
05/15/2024
pagerduty.com
SAN FRANCISCO, CA
500 - 1,000
2009
Public
JENNIFER TEJADA
$200M - $500M
Software & Cloud Computing
PagerDuty is an operations management platform that offers businesses processes with automated scheduling, reporting and incident management solutions.