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Position Overview :
As an Account Services Agent, you are integral to our customer account management and order processing. You update client records in our system and efficiently process orders and requests.
Your effective collaboration with colleagues, along with your proactive and supportive approach, helps maintain a high level of customer satisfaction and contributes to the overall success of our team.
Essential Job Functions :
Required Skills & Qualifications :
PHYSICAL DEMANDS : In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job :
WORKING CONDITIONS : In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job :
The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate.
Pay : $21ph - $23ph DOE
BENEFITS :
Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&D and short-term disability, telemedicine & virtual counseling.
Voluntary insurances offered include life insurance and AD&D, short-term disability (buy-up option), long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA & FSA accounts.
Colleagues may also enroll in the company’s 401(k) plan. Colleagues will also receive PTO (paid time off), sick leave, and 7 paid holidays.
Company Info :
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking.
As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support.
Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.
Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics / OSP, Structured Cabling, and more.
We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
If you need accommodation for any part of the application process, please send an or call 858-668-1705 to speak with Human Resources and let us know the nature of your request.
We thank you for your application, however only those selected for an interview will be contacted.
Last updated : 2024-09-05
Full Time
$54k-69k (estimate)
09/07/2024
12/04/2024
paladintechnologies.com
BURNABY, BRITISH COLUMBIA
500 - 1,000
1991
TED REID
$10M - $50M
The job skills required for Service agent include Customer Satisfaction, Communicates Effectively, Verbal Communication, Organizational Skills, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service agent positions, which can be used as a reference in future career path planning. As a Service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service agent. You can explore the career advancement for a Service agent below and select your interested title to get hiring information.