Who We Are

As a family-owned company, PALECEK values integrity, loyalty and strong partnerships. We are driven to improve, innovate and inspire. We bring our personal best to every aspect of our business, from our design and craft to our internal teamwork and customer service. We are passionate about creativity and believe beautiful spaces enhance the quality of life.

Summary

The Showroom Assistant plays a key role in facilitating the daily operations of the showroom, encompassing tasks in Sales, Marketing, Customer Service, and Merchandising. The ideal candidate, being a self-starter, is anticipated to actively pursue business opportunities and initiatives aimed at enhancing sales performance.

Key responsibilities include delivering exceptional customer service, meeting sales targets, contributing to the creation of monthly sales reports, actively participating in special showroom events, and providing assistance during trade shows as required. Demonstrating a high level of professionalism and self-motivation is essential for success in this role.

Description

• Achieve high levels of sales performance and outcomes
• Assist customers in the selection, purchase, and delivery of merchandise
• Generate and provide monthly sales forecasts and meet financial goals and quotas
• Serve as a product ambassador for PALECEK by maintaining comprehensive product knowledge and utilizing the informational tools to provide immediate detail for product and sales requests
• Identify, develop, and document new and existing business opportunities
• Maintain current Architecture and Design industry knowledge with an understanding of brand competitors and a critical understanding of how to apply this knowledge to the sales process
• Perform other duties as requested

Key Qualifications

• Minimum of 1 year of experience in the trade
• Previous successful sales experience in Architecture and Design with a track record of high-volume performance
• Knowledge of the To the Trade and Wholesale industry
• Exceptional customer service with outstanding follow-up skills
• Proactive approach with the ability to prioritize tasks and solve problems
• Familiarity with the furniture industry and design concepts
• Competence in order processing and basic computer skills
• Proficiency in Word and Excel
• Effective time management, independence, self-motivation, and proactive mindset
• Communicate clearly in a concise, understandable manner, and listen attentively to others
• Strong communication skills, both verbal and written
• Customer-focused, capable of instilling client confidence, and dedicated to enhancing overall customer experience
• Excellent organizational skills and attention to detail
• Proven time management abilities with a track record of meeting deadlines
• Demonstrated effectiveness in working with diverse staff and populations

Physical Requirements

• Must be able to work normal business hours of 9:00am-5:00pm (PT)
• Willingness to travel up to 10-15% of the time
• Operate in a professional office environment
• Moderate noise i.e. business office with computers, phone, printers and light traffic
• Prolonged periods of sitting at a desk and working on a computer
• Regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone
• Close vision requirements due to computer work
• Ability to see various shades of color

Pay & Benefits

• Pay range: $25 - $35/hour
• Target Incentive Bonus Opportunity
• Competitive Paid Time Off
• A flexible health plan offering medical, dental, and vision benefits.
• Health Care and Dependent Care Flexible Spending Accounts
• Health Savings Account
• 401(k) Savings Plan
• Profit Sharing Benefits
• Generous Employee Discount