Palisades Tahoe is Hiring a President & Chief Operating Officer - Palisades Tahoe Near Olympic Valley, CA
Year Round About Palisades TahoePalisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass, which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook, and Vimeo. A Great Job And Benefits To Match:
Free skiing riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
401(k) plan with generous company match
Free lift tickets, plus 50% off lift tickets
25%-50% discount at Food & Beverage locations at Palisades Tahoe
30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
Employee Assistance Program (EAP)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. POSITION SUMMARYThe President is responsible for fostering the staff experience and guest focused culture of the Resort required to accomplish the exceptional service level and financial performance goals. Through collaboration with Alterra Mountain Company and the Resort Leadership Team, you will provide strategic and operational leadership for the resort to manage and establish long-range goals, capital, and strategic plans, execute on operating plans and ensure the appropriate policies and procedures are implemented to support the staff and culture of Palisades Tahoe and Alterra Mountain Company. This position is ultimately responsible for managing the daily operations of the resort, including Mountain & Base Operations, Lodging, Food & Beverage and Retail/Rental Outlets, Ski and Ride School, Sales & Marketing, Finance, Human Resources and more. The successful candidate must possess strong and proven strategic leadership, communication, collaborative and organizational skills along with understanding the mechanical operations of the resort's winter and summer operations. ESSENTIAL DUTIES General Responsibilities
Foster a positive and energetic culture that recognizes and rewards efforts to maximize employee engagement and guest service
Create, participate in, and maintain strong relationships in the local community, the industry and beyond
Provide leadership and participation in the development and evaluation of the overall resort's strategic and operational plans
Collaborate with Alterra Mountain Company's leadership to develop a comprehensive and robust growth strategy for the resort, including real estate & development opportunities
Evaluate and establish operating plans supporting the long-range plan of the organization, introducing new programs/strategies where appropriate to fuel growth, drive operational efficiency and/or ensure regulatory compliance
Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation
Provide strategic financial input and leadership on key issues ranging from the evaluation of potential alliances, capital projects, acquisitions and/or mergers
Budgetary responsibilities include capturing requisite revenue through successful business development strategies and managing expenses
Support development opportunities by working directly with development resources to ensure successful implementation of capital planning projects
Establish, implement, and enforce safety standards in accordance with company policies and procedures as well as State & Federal laws
Other duties as assigned
Required:REQUIRED QUALIFICATIONS
An experienced leader with extensive ski/hospitality industry experience and proven success in P&L management in a senior leadership role at the resort/property level
A demonstrated track record of effective execution, including revenue growth and profit enhancement through efficient and streamlined operations
Sound technical skills, analytical ability, good judgment, and strong operational focus
Success at building relationships and collaborating cross-functionally across the organization
Able to work under minimal supervision with a high attention to detail and accuracy
Ability to drive performance across multiple concepts through the creation of frameworks, process and best practice sharing
Proven track record of building and leading high performing teams
Capacity to communicate effectively in writing and verbally across all levels of the organization and across multiple aspects of the community and industry
Excellent organizational and problem-solving skills with the ability to handle multiple complex tasks in parallel
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to influence key partners from global, corporate, segment and market roles
Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)
EDUCATIONRequired
Bachelor's and advanced Degrees preferred
10 years related experience in consumer services, preferably in travel, tourism or other destination resort or hotel-related businesses
10 years of demonstrated success leading complex, multiple resort/business operations with varying lines of business
Travel Required
Travel is required of this position. Estimated percentage of travel for is 10%.
The base salary range below represents the low and high end of the Alterra Mtn Co Shared Services Inc. salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Alterra Mtn Co Shared Services Inc.'s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits. Base salary range: $241,000 - $350,000 per year To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Alterra Mountain Company and its affiliates are equal opportunity employers.