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Service support representative
$42k-53k (estimate)
Full Time 1 Week Ago
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Palm Beach State College is Hiring a Service support representative Near Worth, FL

Join our team!

What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.

S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles.

As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role

Join our team!

What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.

S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles.

About this role

The Student Support Services Representative is responsible for providing administrative support to TRIO Student Support Services.

Assists in coordinating department awareness events and maintains department website. Accurately updates and maintains time-sensitive records regarding Department of Education federal grant guidelines.

This is a grant funded position. Continued employment is contingent upon grant funding.

What a day of a Student Support Services Representative looks like :

Provides information to the public, students, and staff regarding programs and services of a department, campus, or College.

Conducts informational sessions.

Processes purchase requisitions, travel, and purchasing card transactions, prepares payroll, and assists with budget activities.

Welcomes and assists persons who come into the department.

Completes monthly reports including budgeting, time reporting, and student rosters. Reviews reports, documents, applications, and forms for accuracy and completeness.

Designs, edits, and produces brochures, catalogs, newsletters, reports, flyers, posters, or certificates.

Designs complex spreadsheets, with multiple function formulas and links.

Performs sorts and merges, prints mass mailings, selects font attributes, and changes.

Handles incoming, interoffice, and outgoing mail.

Oversees and supervises the work of student assistants.

Performs other job-related duties as assigned.

We’d love to hear from you if you have the following :

Education and Experience :

High school diploma or GED

One year of related experience

Knowledge of :

Microsoft Office Professional or similar application

Skilled in :

Attention to detail while maintaining effective time and task management

Delivering a high level of customer service

Performing with a high degree of accuracy

Excellent written and verbal communication skills.

Ability to :

Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service

Licenses, Registration, Certifications, or Special Requirements :

Regular physical attendance required

Preferred, but not a must :

Knowledge of :

Excel, Publisher, Word, and Power-Point

Work Environment and Physical Demand :

Reach and grasp objects

Stoop, bend, kneel, crouch, or crawl

Use of video display terminal

Use of manual dexterity and fine motor skills

Identify and distinguish colors and shades of color

Communicate information orally and in writing

Receive and understand information through oral and written communication

Proofread and check documents for accuracy

Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities.

The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority.

Certain servicemembers may be eligible to receive waivers for postsecondary educational

The minimum base pay for this position starts at $15.78 an hour; however, the offer may vary based on the candidate’s education and experience.

Wait, there is more!

Culture : Be part of an inclusive, Panther First environment where every role has a purpose and employees have a sense of belonging.

Education Benefits : Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more.

Public Service Loan Forgiveness institution.

Health and Wellness : Medical, dental, vision, disability, life insurance, parental leave, and more. There is available medical and dental insurance at no cost to the employee.

Generous Time Off : Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.

Panther Perks : Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.

Professional Development : Leadership programs, professional learning workshops, LinkedIn Learning, and more.

Retirement Investments : State retirement plan options and voluntary 403(b) and 457 plans.

READY TO APPLY? Here's your application preparation!

Please review the following information in order to apply for a position at Palm Beach State College :

Carefully review the minimum qualifications advertised for the available position as only applicants meeting the minimum requirements will be considered.

Background Check / Drug Screen may be required based on the specific requirements of the position for which the application is being submitted.

Employment is contingent upon the passing of a drug test and upon completion of a criminal background investigation.

An important goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised.

Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.

Application Deadline

This position will close on June 24, 2024 at 11 : 59pm

Last updated : 2024-06-17

Job Summary

JOB TYPE

Full Time

SALARY

$42k-53k (estimate)

POST DATE

06/19/2024

EXPIRATION DATE

06/25/2024

WEBSITE

palmbeachstate.edu

HEADQUARTERS

Palm Beach Gardens, FL

SIZE

3,000 - 7,500

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