3 Customer Service / Administrative Assistant Jobs in Seguin, TX
Palm Harbor Homes is Hiring a Customer Service / Administrative Assistant Near Seguin, TX
Key relationships: Service Manager, Service Technicians, Independent Contractors, Production Manager and Quality Assurance Team, Home Owners, Retail Sales Centers, Service Team, Sales Department, and Parts Manager, Parts Assistant, Purchasing
Primary Responsibilities
- Call/Take phone calls from homeowners and retailers in their respective areas
- Contacts home owner and evaluates cosmetic repairs needed from list they supplied
- Verify correct home owner information, phone numbers, email address, home location physical address
- Contact every home owner to advise that their work order is in progress. Read thru the scripted one time cosmetic visit and remaining limited one year plumbing and electrical warranty
- Contact retailers regarding and lot or display model re-work
- Assign technician to home owner within their geographic location
- Writes Work Orders for Service Technicians/Contractors
- Writes up parts needed
- Attaches Décor Page for home and any schematics needed to complete repairs at job site
- Arranges best way to get parts to technician; FedEx, Fleetwood truck, SAIA, South Eastern or Cavco Parts truck, etc.
- Finalize work orders, and determinations for state – close out in system (Deacom).
- Coordinate and prioritize work orders with Service Manager, and service team through weekly meetings.
- Review completed work orders for any flaws, or inadequacies on technician’s part.
- Requires a high school diploma or its equivalent.
- Working as a Customer Service typically requires 1-3 years of related experience.
- May be entry level if some experience in the skill.
- Bilingual is Preferred
Job Summary
Full Time
Retail
$57k-73k (estimate)
06/06/2024
07/04/2024
palmharbor.com
ADDISON, TX
200 - 500
2001
PALM HARBOR
$5M - $10M
Retail
Related Companies
About Palm Harbor Homes
Palm Habor Homes is a construction company based out of 605 Frontage Rd S, Plant City, FL, United States.
The job skills required for Customer Service / Administrative Assistant include Customer Service, Plumbing, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service / Administrative Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service / Administrative Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service / Administrative Assistant positions, which can be used as a reference in future career path planning. As a Customer Service / Administrative Assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service / Administrative Assistant. You can explore the career advancement for a Customer Service / Administrative Assistant below and select your interested title to get hiring information.
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