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Overview :
A successful candidate for this full-time Supervisor In-Training position should have the ability to work with people, handle financial transactions, and be comfortable promoting the credit union's products and services.
The Call Center Assistant Supervisor is responsible for overseeing associates, assisting members with professional service and will assume the duties and responsibilities of the Supervisor when necessary.
In addition to salary, opportunities to earn incentives are also available.
Responsibilities :
Proactively help members achieve their financial objectives directly and through associate instruction.
Provide accurate, friendly and professional service to members by telephone. Assist members with transactions, account research and related questions.
Develop knowledge of products and services to assist members with solutions to their financial needs.
Maintain an accurate knowledge of security procedures and internal controls.
Assists Supervisor in enhancing associciates abilities through mentoring and teaching.
Qualifications :
Previous teller experience preferred.
Bilingual candidates a plus.
Call center experience preferred.
Palmetto Citizens is an Affirmative Action and Equal Opportunity Employer. Minority / Female / Disabled / Veteran
Last updated : 2024-07-23
Full Time
$58k-79k (estimate)
07/25/2024
08/18/2024
palmettocitizens.org
Columbia, SC
100 - 200
The job skills required for Call center supervisor include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center supervisor. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Supervisor job description and responsibilities
The Call Center Supervisor provides supervision and training to the call center staff.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Supervisor jobs
An excellent call center supervisor must have customer service and supervisory experience.
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Exceptional Communication Skills.
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Excellent Problem-Solving Skills.
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Focus on Agent Engagement and Retention.
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Spend Five Minutes Reviewing Yesterday’s Calls.
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