8 Solar Quality Control Technician (Philippines) Jobs in Charlotte, NC
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Solar Quality Control Technician (Philippines)
$42k-55k (estimate)
Part Time | Building Construction
1 Week Ago
Palmetto is Hiring a Solar Quality Control Technician (Philippines) Near Charlotte, NC
Company DescriptionRecognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.
Our employees are our most valuable resource. Palmetto has a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, parental leave, and retirement plans.
Summary Of RoleThe Quality Control Technician is responsible for the review and close-out of milestone packages (project documents, photos and design details)for Palmetto’s Third Party Ownership product. The primary objective of the role is to drive high quality standards of Palmetto owned assets and to clarify necessary remediations to ensure strong portfolio health (systems that can last for 25 years!). They will also review solar monitoring platforms to verify they are created accurately, and confirm the estimated production of sold systems meets the installed design. With daily project throughput review, they will ensure project milestone approvals and rejections are actioned in a timely manner, with clear communication to external partners. They will support the LightReach division to gather data to drive partner accountability and establish a culture of quality for the organization.
Success Defined
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
Our employees are our most valuable resource. Palmetto has a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, parental leave, and retirement plans.
- This role is only open for individuals located in the Philippines**
Summary Of RoleThe Quality Control Technician is responsible for the review and close-out of milestone packages (project documents, photos and design details)for Palmetto’s Third Party Ownership product. The primary objective of the role is to drive high quality standards of Palmetto owned assets and to clarify necessary remediations to ensure strong portfolio health (systems that can last for 25 years!). They will also review solar monitoring platforms to verify they are created accurately, and confirm the estimated production of sold systems meets the installed design. With daily project throughput review, they will ensure project milestone approvals and rejections are actioned in a timely manner, with clear communication to external partners. They will support the LightReach division to gather data to drive partner accountability and establish a culture of quality for the organization.
Success Defined
- Prevent post-activation service calls via thorough review of partner submissions
- Review partner M1 & M2 milestone packages within 24 hours of submission
- Respond to partner support requests within 24 hours
- Review installation photos and job close out documentation
- Review design material, and verify sold production to physical installation
- Review solar monitoring sites, layout, and registered product
- Provide clear and concise kickback reasoning for rejected packages
- Resolve closeout package kickbacks for fast resubmittal turnaround times
- Support installation best practices, customer site profile creations, and customer satisfaction
- Handle incoming chat or ticket systems for expedient kickback resolution
- Identify trends or patterns with partners and drive remediation recommendations
- Contribute to partner calls with new and existing operations teams to drive education and best practices in order to drive up M1 & M2 pass rates
- 2-4 years of experience in a technical or construction based solar role
- Experience with interdepartmental problem solving or project management
- Experience in photovoltaic design preferred
- Excellent oral and written communication skills and ability to work with and influence 3rd parties
- Excellent organizational skills and ability to prioritize.
- Excellent analytical skills
- Experience with standard business tools such as G-Suite, Microsoft Office, etc.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
Job Summary
JOB TYPE
Part Time
INDUSTRY
Building Construction
SALARY
$42k-55k (estimate)
POST DATE
09/02/2024
EXPIRATION DATE
10/07/2024
WEBSITE
palmettocorp.com
HEADQUARTERS
ATLANTA, GA
SIZE
25 - 50
FOUNDED
2014
REVENUE
$10M - $50M
INDUSTRY
Building Construction
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About Palmetto
Palmetto Corp is a construction company based out of 100 Kensington Blvd # 801, Bluffton, South Carolina, United States.
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