Description

Our Mission
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Our Approach to Work
We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!
Your Career
Cloud Ops forms part of the Cloud Services team that has an exciting and challenging mission: Build, deploy, operate, scale and maintain company-wide platforms (PaaS) for customer facing Palo Alto Networks solutions. While various development groups focus on building our platforms, Cloud Ops provides operational/engineering support for both the platform as well as the product teams that leverage the platforms.
We are a trusted partner to our clients based on proven track record to meet Service Level Agreements (SLAs) for specific services we charge our clients Platform Operations, Service Support, and Cloud Engineering. We have two additional services that round out CloudOps Architecture team and Finops.
Your Impact

• Support and maintain global application production environments
• Automate common, repeatable tasks at large scale
• Install, configure, and upgrade custom and packaged applications
• Be an escalation point for issues as required
• Design and maintain production monitoring systems
• Troubleshoot performance and stability issues using a wide variety of tools
• Evaluate and manage application and environment security
• Follow change management processes during implementations
• Work in a diverse and global team environment
• Cross-train with other global team members
• Seek opportunities to streamline standard operating procedures through automation
• Promote the CloudOps and SRE mindset

Your Experience

• University degree (BS/MS) in Computer Science, Computer Engineering or equivalent experience
• Understanding of cloud networking concepts (VPC, DirectConnect, Google Cloud Platform Shared Networks...)
• 1 years of experience with major CSP such as Google Cloud Platform or AWS
• Experience designing cloud network architectures at scale
• Ability to hit the ground running and provide value immediately

Desirable

• Experience with configuration management tools such as Terraform or equivalent
• Scripting experience in some major programming languages (Python, Go)
• Certification in cloud technologies (cloud architecture, security or equivalent)

Our Commitment
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.