17 Patient service representative Jobs in Palo Alto, CA
PAMF-Palo Alto Medical Foundation PAD is Hiring a Patient service representative Near Palo Alto, CA
Position Overview :
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility.
Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR).
Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services.
Gains confidence and cooperation from the patient, their family / support group, and other healthcare providers through competent job performance and effective communication.
Adheres to all organizational, local / state / federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
May also be responsible for performing specific tasks and / or orient other staff to the department.
Schedule : Monday - Friday 8 : 30 am - 5 : 30 pm (subject to change)
Job Description : EDUCATION :
EDUCATION :
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma or equivalent education / experience
TYPICAL EXPERIENCE :
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE :
Basic knowledge of insurance policies and procedures, as well as patient billing.
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient’s Protected Health Information (PHI).
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
LI-GO1
Job Shift : Days
Days
Schedule : Full Time
Full Time
Shift Hours : Days of the Week :
Days of the Week : Monday - Friday
Monday - Friday
Weekend Requirements :
Occasionally
Benefits : Unions :
Unions : Position Status :
Position Status : Non-Exempt
Non-Exempt
Weekly Hours : Employee Status :
Employee Status : Regular
Regular
Number of Openings :
Sutter Health is an equal opportunity employer EOE / M / F / Disability / Veterans.
Pay Range is $28.59 to $35.73 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled.
Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs.
Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Qualified applicants with arrest and conviction records will be considered for employment. Applicants for specific positions are still required to disclose certain convictions during the application process, and those convictions may also be considered in determining eligibility for employment in accordance with applicable law.
Last updated : 2024-06-10
Job Summary
Full Time
$49k-64k (estimate)
04/24/2024
09/10/2024
The job skills required for Patient service representative include Organizational Skills, Microsoft Office, Time Management, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
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