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Data Center Engineer III
Pandora Ashburn, VA
$90k-118k (estimate)
Full Time | Retail 3 Weeks Ago
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Pandora is Hiring a Data Center Engineer III Near Ashburn, VA

Who We AreSiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. Pandora provides consumers with a uniquely-personalized music and podcast listening experience with its proprietary Music Genome Project® and Podcast Genome Project® technology. Pandora is available through its mobile app, the web, and integrations with more than 2,000 connected products.
How You'll Make An ImpactWe have a terrific opportunity in our Systems Engineering team for an intelligent and motivated Data Center Engineer who is enthusiastic about datacenter deployment and site reliability for large-scale consumer online services. As a member of our Data Center Engineering and Operations team, you will be responsible for the day-to-day operations of our co-location data centers and assume a critical role in maintaining the overall uptime, performance, and capacity of the SiriusXM Pandora service. You will be able to bring your solid experience to bear in supporting the various services we manage and take on interesting and mission-critical projects as part of a fast-paced, highly collaborative team. We hold ourselves to high standards and take pride in our work.
What You'll Do
  • 100% hands-on with datacenter infrastructure provisioning and server/network equipment deployments.
  • Rack/Cable/Provision a large inventory of servers, switches, PDUs and consoles.
  • Perform initial configuration of systems as defined by our standard operating procedures. (BIOS configuration, PXE OS installs, DNS updates etc.)
  • Troubleshoot and remedy hardware issues, document findings and provide detailed RCA reports.
  • Assist in decommissioning and retiring aging hardware and provision replacements.
  • Process RMA tickets with various vendors.
  • Maintain an up-to-date inventory list of all hardware equipment between all our datacenters.
  • Implement best-practice methodology for maintaining a datacenter environment.
  • Document and track all assigned datacenter related issues and tasks via our internal ticketing system in a timely fashion.
What You'll Need
  • BA/BS Information Technology, Computer Science or a related field. (Or equivalent experience)
  • IT Certifications such as A , Server , RHCSA, CCNA or similar a plus.
  • Minimum 4 years of datacenter related experience with at least 2 years of day-to-day hands-on experience in an enterprise scale datacenter environment.
  • 100% hands-on with datacenter infrastructure provisioning and server/network equipment deployments.
  • Work alongside a group of data-center operations engineers in accomplishing the various day-to-day datacenter related tasks and facilitating new build-outs.
  • Strong understanding of x86 server hardware architecture and subsystems as it relates to configuration, triage, and certification in a large-scale server environment.
  • Hands-on experience with BIOS/BMC configuration on x86 server hardware.
  • Familiar with MMF, SMF, LC/MTP, CAT6 cabling standards and differences.
  • Basic professional knowledge of Linux and the network stack.
  • Basic familiarity with version control systems such as Bitbucket and Git.
  • Knowledgeable in datacenter best practices including cabling, power balancing, and more.
  • Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
  • Participate in a 24x7x365 on-call rotation.
  • Up to 15% travel.
  • Basic proficiency in Bash.
  • Basic understanding of subnetting, DHCP Relays, load balancing, and ARP.
  • Meticulous attention to detail and strong organization skills.
  • Excellent written and verbal communication skills, as well as, strong interpersonal skills.
  • Working knowledge of package management tools such as APT, RPM.
  • Ability to travel occasionally to our Chicago, IL, Santa Clara, CA, and other datacenter locations around the country.
  • Take pride in keeping a clean and tidy work environment within the datacenter co-location.
  • Self-motivated and able to work efficiently without close supervision.
  • Ability to lift and carry equipment up to 75 pounds safely and reliably on a regular basis.
  • Must have legal right to work in the U.S.
Our goal at SiriusXM Pandora is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM Pandora is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2024-05-129

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$90k-118k (estimate)

POST DATE

06/11/2024

EXPIRATION DATE

07/04/2024

WEBSITE

stores.pandora.net

HEADQUARTERS

BUFORD, GA

SIZE

25 - 50

FOUNDED

2014

CEO

DAVID JORDAN

REVENUE

<$5M

INDUSTRY

Retail

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