What are the responsibilities and job description for the Dental Front Desk Receptionist position at Panhandle Pediatric Dentistry?
We're looking for a friendly and outgoing professional to join our dental team! Our Front Desk Receptionist plays an important role by greeting patients with a smile and creating a welcoming environment. We are looking for individuals who are capable of working in a high-volume pediatric dental practice while providing the highest level of customer service, exhibit multi-tasking abilities, adhere to time management skills, and maintain strong positive relationships with patients and staff.
Responsibilities:
- Treats patients, staff and visitors with courtesy, sensitivity, and respect.
- Excellent communication skills and problem-solving abilities.
- Adheres to clinical schedules and notifies clinical staff of patient arrival.
- Adheres to practice policies and procedures.
- Resolve patient request, questions and complaints frequently requiring analysis of situations to determine best use of resources.
- Build and maintain positive business relationships with patients by providing prompt and accurate services.
- Collects and verifies appropriate patient demographic and insurance information.
- Completes any patient paperwork required for appointment.
- Conducts insurance verification for eligibility of services.
- Verifying information within patient electronic health records is current.
- Prints visit summaries, collect patient’s payments and posts to accounts.
- Reviews patient’s financial responsibilities regarding non-covered services.
- Schedules return appointments are indicated by clinical team.
- Maintains patient confidentiality.
- Participates in cross training activities.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Day shift
- No weekends
Application Question(s):
- How many years of experience do you have performing insurance verification?
Education:
- High school or equivalent (Required)
Experience:
- Dental or Medical office: 1 year (Required)
Work Location: In person
Salary : $18