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Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown in size over time, our values have remained the same. Our independent group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork and accountability.
Panorama provides a competitive total compensation package, including a full benefits package. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other. We make a difference in the lives of others by helping them Feel Better and Do More.
Summary
The Patient Access Representative provides an exceptional first impression to our patients and ensures a delightful registration process. They assist patients with their electronic check in and are helpful in explaining concerns regarding balances and/or insurance effectively. The Patient Access Representative verifies eligibility of all insurances for coverage of treatment and collects a co-pay or balance if necessary. The right person for this role will be team oriented, service-minded and empathetic in their approach to our patients and their families.
Essential Functions
· Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the request.
· Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.
· Effectively collecting patient co pays for their visit or collecting patient balance as needed.
· Maintain departmental goals and productivity parameters as set forth by Care Coordination Manager.
· Assist patients with filling out paperwork, questions or concerns regarding insurance, or balances.
· Covers co-workers and cross trains as necessary to meet the needs of the clinic.
Other:
· Assist team members as needed.
· Other duties as assigned.
Key Qualifications
o Excellent customer service and computer skills.
o Exceptional communication skills.
o Ability to organize and prioritize.
Other Requirement
o Previous experience in a medical office required.
Requirements:Knowledge/Skills Abilities Required
· High School Diploma or GED required.
· 2 Years of medical office or customer service experience preferred.
· Excellent computer/10-key skills.
· Knowledge with Word and Excel systems.
· Excellent interpersonal communication skills and customer service skills.
· Ability to maintain quality control standards.
· Ability to meet deadlines.
· Knowledge of EHR system is a plus.
· Type at least 40 WPM.
· Ability to multi-task and prioritize.
· Ability to remain calm under pressure.
· Ability to maintain quality control standards.
· Knowledge of HIPAA and OSHA requirements.
Pay Information: $18.02 to $21.58/hour, based on experience
Full Time
Ambulatory Healthcare Services
$37k-46k (estimate)
06/18/2024
08/16/2024
panoramaortho.com
LAKEWOOD, CO
100 - 200
1965
THOMAS FRIERMOOD MD
$10M - $50M
Ambulatory Healthcare Services
Panorama Orthopedics and Spine Center is the Rocky Mountain region's largest and most specialized Orthopedic Center. With more than 30 orthopedic specialists, Panorama has offices throughout the Denver metro area in Golden, Westminster, Castle Rock and Highlands Ranch. Our doctors are experts in sports medicine, spine, high level orthopedic trauma, joint replacement, foot and ankle, orthopedic oncology, bone health with the Colorado Center for Bone Research, hand surgery and non-operative spine care. Panorama has grown from its roots as an orthopedic clinic to running six clinic locations, two... surgery centers, one orthopedic specialty hospital and several physical therapy locations. At the foundation of our continued growth is a mission centered on accountability, teamwork, independence, and quality. Throughout our history and into our future we maintain our focus on our mission and employ those who embody our values.
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The job skills required for Patient Access Representative include Customer Service, Coordination, HIPAA, EHR, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Representative positions, which can be used as a reference in future career path planning. As a Patient Access Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative. You can explore the career advancement for a Patient Access Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Representative job description and responsibilities
Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.
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Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.
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Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
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Good people skills are helpful for a patient access representative, to communicate with patients and members of their care teams.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Representative jobs
Seek Out Hospitality Skills Training Opportunities.
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Ensure Clarity of Expectations.
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Listen, understand and take action.
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Communicate as efficiently as possible.
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Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.
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Step 3: View the best colleges and universities for Patient Access Representative.