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Mission Statement:
As an extension of Tepper Sports and Entertainment, the Guest Experience Team is committed to providing excellent customer service to guests visiting Bank of America Stadium. Each member of the Guest Experience Team is knowledgeable of the stadium and its policies, dedicated to supporting each of the stadium's events and committed to improving the fan experience. We share the Carolina Panthers'/ Charlotte FC's vision of what a positive game day experience should be for our guests. This team sets the tone for delivering exceptional service by anticipating the guests' needs and resolving issues in a timely and professional manner.
Requirements:
Responsibilities:
*Guest Experience Team Members are seasonal employees and are staffed on an "as needed" basis
Full Time
$58k-75k (estimate)
06/24/2024
08/23/2024
ceocpanthers.com
Charlotte, NC
<25
The following is the career advancement route for Guest Experience Team Member positions, which can be used as a reference in future career path planning. As a Guest Experience Team Member, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Team Member. You can explore the career advancement for a Guest Experience Team Member below and select your interested title to get hiring information.