** Body Shop Manager**

**Job Category****:** Manager/Supervisor **Requisition Number****:** BODYS010353 Showing 1 location **Job Details**

**Description**

****PAP KENWORTH - PORTLAND, OR****

****BODY SHOP MANAGER:****

Position will direct all activities of the full-service Body Shop. Responsibilities include but are not limited to the following:

* Supervise Body Shop technicians and admin to perform crash type and refinishing type repairs to medium and heavy-duty trucks.

* Oversee and direct Body Shop activities to obtain projected volumes, profits and goals.

* Write effective customer and insurance estimates, Follows and leads service departments processes.

* Maintain customer relations by resolving customers problems/disputes through continual communication in a timely, correct manner.

* Works with department manager to determine and maintain departments staff levels to insure customer service and acceptable expense levels.

* Coaching, counseling and training of members through the use of Plan of Assistance, Performance Reviews and Wage Reviews.

* Manage equipment needs, i.e. required tooling, thru budgeting, capital expense requests and accurate record keeping.

* Manage warranty work and claims to satisfaction of customer and the company.

* Have ability to read and utilize various monthly reports to aid in decision making, monitoring progress and meeting goals and projections.

* Monitor all safety aspects in performance of work, guaranteeing adherence to environmental laws, safety laws and policies and OSHA laws.

Prior experience in leading a team with knowledge in all phases of truck repair preferred. Must have prior operational experience with an understanding of budgeting, staffing and personnel procedures. Basic computer skills, including Microsoft programs a must. Applicant must be self-motivated, possess leadership skills and have the ability to maintain good customer and employee relations.

****Why work for Pape:****

* **Competitive pay based on your skills, training and experience level**

* **Outstanding benefits including ** 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs

* **Advancement** Pape is a dynamic, growth-oriented organization with a focus on promoting from within.

* **Stability and reputation** Pape is a family-owned, fourth-generation company with over 130 locations, over 3,600 members and 80 plus years of experience. Pape is known for their stability, their honesty and their integrity.

* **Equipment** We have the largest equipment inventory in the West and an unparalleled parts inventory!

* **Employee impact** Enjoy an open-door policy where your voice will be heard and your opinions will matter.

* **Training** You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

*****The Pape Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.*****

**Qualifications**

**Skills**

**Behaviors**

**Required**

**Enthusiastic****:** Shows intense and eager enjoyment and interest

**Leader****:** Inspires teammates to follow them

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**Motivations**

**Required**

**Self-Starter****:** Inspired to perform without outside help

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**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)