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Pape' Machinery, Inc. - Construction & Forestry
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
3500 Highway 97A
Wenatchee, WA 98801, USA
Description SERVICE SUPERVISOR :
Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers?
If you answered yes to these questions, we want to hear from you! Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Wenatchee.
At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU’LL DO :
As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction.
Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication.
To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers.
WHAT YOU NEED :
Compensation : $74,222-$111,332 / yr (Depending on Experience) Why work for Pape’ :
Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year.
Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Pape’ is known for their stability, honesty and integrity.
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
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Last updated : 2024-09-04
Full Time
$76k-98k (estimate)
08/18/2024
12/04/2024
The job skills required for Service supervisor include Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service supervisor positions, which can be used as a reference in future career path planning. As a Service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service supervisor. You can explore the career advancement for a Service supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Supervisor job description and responsibilities
The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.
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Document task completion through daily service reports.
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Conduct regular performance evaluation of environmental service staff.
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Create and maintain environmental service staff schedule.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Supervisor jobs
At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.
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All supervisors should be prepared to deal with a crisis.
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Deliver fast, effective resolutions.
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Assisting customer service staff with duties where required.
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Step 3: View the best colleges and universities for Service Supervisor.