19 Operations Manager Jobs in Lees Summit, MO
PAPA JOHNS is Hiring an Operations Manager Near Lees Summit, MO
This role has primary responsibility for shift management, hiring/firing, onboarding, training, development, corrective action, and managing performance of restaurant team members and delivery drivers. Restaurant team members and delivery drivers directly report to this position. This position is assigned to high volume and/or high complexity restaurants and reports to the restaurant General Manager.
Duties And Responsibilities Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
Ensure food safety certifications are up to date for all team members and manage Company’s assets by ensuring restaurant is clean and meets safety and security standards at all times.
Supervise work activities of all non-exempt restaurant team members, including shift leaders, in-store team members and delivery drivers during assigned work schedule. In absence of General Manager, responsible for all functions of a Papa John’s restaurant to ensure high quality products and customer service. Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure shift compliance with uniform and appearance standards, and communicate performance expectations to direct reports. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members; and support an atmosphere of teamwork, energy and fun.
Contribute to the achievement of sales goals by providing prompt and friendly customer service through team member training on products and sales execution. Contribute to and execute plans to resolve unfavorable trends and enhance profits of restaurant. Execute shift level financial controls and cash management responsibilities.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
Job Summary
Full Time
$89k-116k (estimate)
06/23/2024
07/30/2024
fafsfoods.com
Slidell, LA
<25
Related Companies
The job skills required for Operations Manager include Customer Service, Food Safety, Product Quality, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.
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