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Zone Manager
Paradies Lagardere Huntsville, AL
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$104k-163k (estimate)
Full Time 2 Days Ago
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Paradies Lagardere is Hiring a Zone Manager Near Huntsville, AL

POSITION REQUIREMENTS:
  • Adhere to all CDC/HSV International Airport COVID-19 protocols.
    •Demonstrated selling experience in a fast paced, service oriented retail setting; excellent
    understanding of the company standards, processes policies and practices
    •Demonstrated ability to train, coach and mentor a team of sales associates on customer service and
    standards, processes policies and practices
    •Demonstrated ability to provide supervisory guidance to a team and instill trust
    •Supervisory work; significant interpersonal relationship skills
    •Must be able to perform a 45- hour minimal weekly work schedule
    DUTIES AND RESPONSIBILITIES:
    •Put the customer first at all times (internal and external)
    •Be a best in first class service role model and champion by providing on the job training & guidance to
    sales associates consistent with company practices, including recognition of FCS monthly recognition
    for above and beyond service
    •Foster and role model an excellent employee experience where quality & engagement are promoted
    through the store
    •Create and maintain good working relationships with fellow associates
    •Ensure consistency of store associates' performance and deliverables through application of timely
    coaching & performance management practices (including appropriate progressive discipline where
    applicable), in consultation with the AM where appropriate. Be able to resolve complex customer
    service issues and escalate as required
    •Maintain store appearance with respect to merchandising, housekeeping and maintenance standards
    consistent with visual merchandising guidelines
    •Where required, be efficient and accurate with receiving, merchandising initiatives, product returns,
    POS, cash auditing and handling, etc.; identifying and addressing deficiencies with associates,
    management and LP as applicable in a timely manner
    •Where required, completion of store schedules and store payroll processes
    •Follow company policies and procedures and maintain a safe working environment
    •Key Holder (open and close store), where required
    EDUCATION, EXPERIENCE, CERTIFICATIONS:
    •High school diploma or equivalency required
    •Minimum one year of retail or customer service experience preferred
    •Ability to work various shifts in a 7/365 team orientated environment
    •Excellent customer service skills and an ability to communicate effectively using the English
    language
    •Self-starter able to prioritize and handle various tasks simultaneously
    •Ability to adapt to changing priorities and unexpected situations
    •Proficiency required in reading, writing, and mathematics
    •Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the
    applicable Department of Transportation requirements
    •Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or
    weekend work, based in a store or group of stores; early morning, evening and weekend work and
    holidays
    •Comply in all respects with the provisions of the Standards of Business Conduct Policy
    This position description is merely intended to describe the primary elements of the position.

Job Summary

JOB TYPE

Full Time

SALARY

$104k-163k (estimate)

POST DATE

06/28/2024

EXPIRATION DATE

07/13/2024

WEBSITE

paradieslagardere.com

HEADQUARTERS

WEST COLUMBIA, SC

SIZE

3,000 - 7,500

FOUNDED

1960

TYPE

Private

CEO

TWANA HUDSON

REVENUE

$500M - $1B

INDUSTRY

Retail

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About Paradies Lagardere

Paradies operates stores in airports, hotels and other locations throughout the United States and Canada.

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