Join Legacy Service Partner’s flagship brand, HL Bowman, as we embark on an exciting journey of growth and expansion. Over the past year, HL Bowman has demonstrated exceptional success, achieving a remarkable 100% growth in topline revenue from $20M to $40M. With the establishment of three additional locations and the expansion of our trades department, HL Bowman has doubled in size, now boasting a team of 100 dedicated employees.

The Residential Appliance Technician will be responsible for servicing, repairing, and maintaining a variety of residential appliances, including refrigerators, dishwashers, ovens, stoves, washing machines, and dryers. This role requires strong technical skills, the ability to diagnose and troubleshoot issues, and exceptional customer service skills.

Key Responsibilities:

• Perform diagnostic tests and repairs on residential appliances in customer homes or at our service center.
• Accurately document all repair work performed, including parts used and hours spent on each job.
• Provide customers with clear explanations of repairs needed and estimates of repair costs.
• Maintain a professional appearance and demeanor while working in customer homes.
• Follow all safety protocols and maintain a clean and organized work area.
• Provide exceptional customer service and address any concerns or questions from customers.
• Communicate effectively with team members and management regarding repair schedules and customer feedback

Key Qualifications and Skills:

• High school diploma or equivalent.
• At least 2 years of experience repairing residential appliances.
• Strong mechanical and electrical skills.
• Ability to read and interpret schematics and technical manuals.
• Excellent customer service and communication skills.
• Valid driver's license and clean driving record.
• EPA certification (preferred but not required).
• Ability to lift and move heavy appliances.

Why You’ll Want to Work Here:

• Competitive salary
• Flexible vacation policy
• Full medical, dental, and vision packages, 401(k)
• Opportunity to work for a high growth company backed by institutional investors.
• Access to our ongoing leadership training and development programs
• Wellness, Work from home and Learning Stipends available.

$35 - $35 an hour

About Us: Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 25 leading local brands and we are rapidly expanding our footprint.LSP exists to serve our partners – our role is to create unmatched growth opportunities for our partner brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams.We are guided by our core values of courage, partnership, and relentlessness, and we aspire to build the highest quality network of home service companies in the United States.

HL Bowman and Legacy Service Partners are equal opportunity employers, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

Job Type: Full-time

Pay: $33.00 - $35.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Charlotte, NC: Relocate before starting work (Required)

Work Location: In person