About Parakeet Health

Have you ever been on hold for over 5 minutes or experienced frustration when you called your doctor’s office? Parakeet Health is on a mission to improve the patient experience at your doctor’s office. We offer a natural, intelligent, and compliant AI voice answering service for patients and healthcare practices. We automate repetitive phone tasks like appointment scheduling, billing, and general inquiries to give the staff much needed time to take care of higher touch tasks and requests.

We are a team of seasoned healthcare industry veterans (One Medical IPO, Doximity IPO, Epocrates IPO) and technologists (Microsoft, Twitter, Rippling, PrimerAI) who are committed to applying gen AI to enable more affordable, effective, and enjoyable care through technology. We have paying clients and a robust pipeline of clients that we plan to onboard this year.

We are venture backed by top-tier VCs including Canvas Ventures and angels including the founder of One Medical/Galileo, former CTO of Twitter, and co-founder of Tend Dental.

About the Role

We're seeking a driven Software Engineer with a passion for AI and machine learning to build a 0-to-1 product. As a founding engineer, you'll be instrumental in developing and refining our voice AI and fine-tuning models.

• Build and expand our data infrastructure and analytics dashboards, ensuring robust and scalable frameworks to support our AI-driven features and applications.
• Design, develop, and implement cutting-edge machine learning models, dedicating efforts to solving complex problems and enhancing the accuracy and efficiency of our AI applications.
• Remain at the forefront of AI and machine learning technology, integrating the latest advancements, research findings, and best practices into our development processes to maintain and amplify our competitive edge.

Requirements

• Deeply aligned with our core values: mission-driven, integrity-filled, proactive, highly productive, and embodies a high agency.
• Experienced with a solid foundation in software engineering, with at least 3 years in the field working on modern tech stacks and high performance cultures.
• Previous work experience at a Series A or B is a plus.
• Proficient in key programming languages (Python, React, Javascript), coupled with a hands-on approach to Natural Language Processing (NLP), computer vision, or other AI subfields.
• An excellent communicator who bridges the gap between technology and business, turning complex AI capabilities into tangible business value.
• Bachelor’s degree in computer science, data science, software development, or a related field. A master’s degree is highly regarded.
• Eager to be part of our San Francisco-based team, contributing to the future of healthcare technology.

Compensation

Competitive salary plus equity