Located in Philadelphia, PA, the staff River's Edge Rehab & Healthcare Center are dedicated to creating a nurturing and comfortable home where each resident and patient receives personalized care and attention. We take pride in our resident-centered philosophy and approach to care. Whether in our short-term rehabilitation, long-term skilled nursing or specialty programs, this philosophy is reflected in our commitment to promoting optimum independence and quality of life for all those who pass through our doors. We now have an excellent opportunity for an individual with a positive approach to service the needs of our residents to join our team as a Concierge. Duties and Responsibilities · Serves as a liaison for residents and families. Communicates with all residents, their families and guests as well as volunteers and staff to gain understanding about the needs of residents and their loved ones in order to successfully service those needs with the support of volunteers and staff. · Assists residents and families in adapting to their new environment by introducing them to facilities services and programs such as therapeutic recreation and dining services. · Assists the Admissions Director with a wide range of tasks which could include marketing the facility, giving facility tours, preparing admissions packets, completion of admissions paperwork, resident room identification etc. · May also have the opportunity to participate in working with referral sources, hospital social workers and the interdisciplinary team to identify potential admissions and discharges. Requirements and Qualifications · Experience providing excellent customer services to all facility customers. · Experience working in a long-term care facility is required as is Familiarity with medical terminology. · Must have effective coordination and organization skills along with computer proficiency. · Excellent written and verbal communications skills, interpersonal skills, a sense of initiative and a keen attention to detail. What the company offers: • Competitive pay. • Health, dental, vision and 401(k) benefits. • Paid Time Off that includes holidays, vacation • Opportunity for advancement. Diversity creates a healthier atmosphere: River's Edge is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law

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