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Night Auditor
$27k-32k (estimate)
Full Time | Filmed Entertainment 5 Months Ago
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Paramount Hospitality Management is Hiring a Night Auditor Near Orlando, FL

Imagine making a career of creating memorable guest experiences. We use fun and teamwork to make every moment count. We empower each other to provide exceptional service.
Want to be part of a growing company with commitment to train and develop, true passion for service, come and be part of the team!
You will receive:
  • On the job training
  • Growth Opportunities
  • Competitive Pay rates
  • Benefits (Medical, Dental and Vision available 1st day after 60)
  • Company Paid Life Insurance
  • Paid Time Off
  • Special Recognition Programs
  • Team Member Discounts
The ideal candidate is friendly, courteous, and always smiling (with guests and fellow Team Members). Committed to innovation, quality, and continued growth. It is important for the auditor to have accounting and computer skills because the audit will consist of the hotel's financial activity for the day.
Responsibilities:
  • Greet guests with a welcoming smile and friendly demeanor
  • Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
  • Obtain or confirm guest information, assign rooms, activate and distribute keys
  • Collect payment for room charges and other fees
  • Answer phones and direct calls to appropriate personnel
  • Check and send emails
  • Always maintain a clean and tidy workspace
  • Inform guests of hotel amenities and offerings
  • Access reservation system to determine unit availability and assists guests with reservations or changes as required
  • Communicate with housekeeping, room service and security staff as necessary
  • Resolve guests’ complaints and problems calmly and effectively
  • Report any unresolved problems with owners and guests to management.
  • Maintain a friendly, personable disposition
Job Requirements:
  • Possess excellent verbal and written communication skills, with proficiency in the English language.
  • Demonstrate excellence in service quality standards, responding to guests in a timely and professional manner. A courteous and professional demeanor and presentation must prevail when handling upset guests and difficult situations.
  • Prior cash handling and data entry experience required.
  • Able to work weekends and holidays
  • Stand, sit or walk for an extended period of time or for an entire work shift
Paramount Hospitality Management is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Paramount Hospitality Management is a Drug-free Work Place.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Filmed Entertainment

SALARY

$27k-32k (estimate)

POST DATE

01/20/2023

EXPIRATION DATE

06/18/2024

WEBSITE

phmhotelgroup.com

HEADQUARTERS

EAGAN, MN

SIZE

100 - 200

FOUNDED

2002

REVENUE

$5M - $10M

INDUSTRY

Filmed Entertainment

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About Paramount Hospitality Management

Formed nearly a decade ago, Paramount Hospitality was built on the belief that unrivaled guest service will result in unrivaled guest satisfaction. Our dedicated team strives to make each stay for our guests a memorable and valuable experience. Each of our properties promotes an upbeat atmosphere while delivering unsurpassed consistency, value, and service. As a management group, our goal is to successfully build and operate sustainable, profitable limited-service hotels that exemplify the ultimate guest experience.

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