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Sr Desktop Support Technician ONSITE Richmond, VA
$53k-66k (estimate)
Full Time | Specialty Trade in Construction 2 Days Ago
Save

Paramount Software Solutions, Inc is Hiring a Sr Desktop Support Technician ONSITE Richmond, VA Near Richmond, VA

Job Details

Job Id: 741389

Role : Sr. Desktop Support Technician

Location: ONSITE, Locals Only - Richmond, VA

Duration : 12 Months

Both Web Cam and In Person Interview

escription:

Per Mgr: Interviews will be a combination of PHONE (first) then IN PERSON if there is interest. Pls make sure you candidate is aware.100% ON SITE from Day OneParking not provided for contractorsABOUT THE ROLEVirginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone, via email, in person, or through remote access.Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.Training computer users.Training other staff on troubleshooting and diagnosing problems.Writing and editing documentation about troubleshooting and diagnosing problems.Gaining feedback from customers to improve training methods.Writing and editing training manuals.Running reports and analyzing common complaints and problems.Troubleshooting VPN, Networking, and ISP problems.

Skill

Required / Desired

Amount

of Experience

Strong working knowledge of computer systems, hardware, and software, including drivers and bios

Required

6

Years

Excellent problem-solving, analytical, and team-working skills

Required

4

Years

Excellent communication and interpersonal skills.

Required

4

Years

demonstrated ability to obtain feedback from customers to improve training methods.

Required

4

Years

Writing and editing training manuals.

Required

4

Years

Running reports and analyzing common complaints and problems.

Required

4

Years

An openness to learning new technologies.

Required

2

Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$53k-66k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

09/02/2024

WEBSITE

paramountsoftware.com

HEADQUARTERS

SANTA ROSA BEACH, FL

SIZE

50 - 100

FOUNDED

1997

TYPE

Private

CEO

WILLIAM S MCDOWELL

REVENUE

$10M - $50M

INDUSTRY

Specialty Trade in Construction

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An openness to learning new technologies.

Required

4

Years