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We are looking for an L2 Build-Out Systems Technician to provide technical assistance to our customer in the Dallas area. You will help install, upgrade, as well as troubleshoot hardware and software systems.
You will also aid L1 technicians and work ticket escalations.
If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.
Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
Duties and Responsibilities
Skills, Requirements and Qualifications
Full Time
Business Services
$52k-64k (estimate)
09/03/2024
11/06/2024
paranet.com
PLANO, TX
25 - 50
1991
Private
<$5M
Business Services
Paranet provides information technology infrastructure and consulting solutions.
The job skills required for Desktop Support Specialist (Onsite) include Troubleshooting, Customer Service, Technical Support, Problem Solving, Networking, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist (Onsite). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist (Onsite). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Specialist (Onsite) positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist (Onsite), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist (Onsite). You can explore the career advancement for a Desktop Support Specialist (Onsite) below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Gain experience with operating systems.
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Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.