Who We Are
ParentSquare is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 18 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility.
We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting journey.
Who We’re Looking for
As a Sales Operations Coordinator you will support ParentSquare lead generation and awareness by ensuring timely and accurate delivery of clean marketing data to the appropriate internal stakeholders. You will play a crucial role in supporting our sales initiatives by managing various data review tasks, optimizing processes, and ensuring data integrity within our sales data related systems. As a member of the revenue operations team, you will work closely with SMB sales leadership and the marketing team as a key player in ensuring the sales team receives quality contact information in a timely manner so that all prospects and customers alike are guaranteed prompt responses when inquiring about new products and features.
Most importantly, you’re someone who shares in our passion for improving the lives of students through communication.
Key Responsibilities

• Routinely review and route inbound leads generated through marketing activity, ensuring timely follow-up by the appropriate sales or marketing personnel and improvement to accuracy of data in the CRM going forward.
• Support ad hoc reporting and CRM functionality requests as well as building of sustainable dashboards to provide sales with key insights.
• Refresh and update the contact database regularly to maintain data accuracy, completeness, and compliance with regulations (e.g., GDPR, CCPA).
• Complete import mapping for new data sources, ensuring seamless integration with existing sales systems and adherence to data standards.
• Assist in the maintenance of sales technology tools (e.g., CRM, sales automation software) to enhance data management capabilities and operate related CRM workflows.
• Monitor data quality and hygiene, conduct regular audits, and implement corrective actions as needed to address inaccuracies or inconsistencies.
• Collaborate with cross-functional teams to troubleshoot data-related issues, identify root causes, implement solutions to improve data integrity and usability, and provide ad hoc lists for outreach to current database contacts
• Support the development and documentation of data management processes, standard operating procedures (SOPs), and best practices.
• Stay informed about industry trends, best practices, and emerging technologies in marketing operations and data management.

Our Ideal Candidate Will Have The Following

• 2 years of experience working in a sales or marketing operations environment
• Attention to detail, high level of accuracy, and strong sense of urgency
• Familiarity with sales technology tools and platforms is essential. Candidates should have some experience with CRM systems (e.g., Salesforce, HubSpot), marketing automation software (e.g., HubSpot, Marketo), and/or sales enablement platforms (e.g. Salesloft, Outreach)
• A strong understanding of data management principles, including data entry, cleansing, validation, and manipulation
• Ability to prioritize and manage multiple tasks
• Excellent communication and organizational skills

The perks of working for us are great!
You’ll Get Your Foot In The Door As Our Company Continues To Grow. We’re Big Believers In Work-life Balance And Provide

• Employer-paid health insurance (including dependent coverage)
• An employer-matched 401K retirement savings program from day 1
• Paid Parental Leave
• Stock options
• Health wellness reimbursements
• PTO that increases each year
• 15 paid holidays, including your birthday!

As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive.
We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The salary range for this role is: $26-$33/hour, DOE.