Parin Technologies is Hiring a Sr Desktop Support Technician - 100% ON SITE @Richmond, VA Near Richmond, VA
Title: Senior Desktop Support Technician Location: Richmond, VA Duration: 12 Months 100% ON SITE from Day OneInterview: Both Webcam and In Person Interview Job Description
Seeking qualified resources to be responsible for: Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN, Networking, and ISP problems.