Job Title: Team Leader Reports to: General Manager

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have the conviction to clear it with confidence. We pour our heart into everything we do.

It is why pastries to us are not just a product, they are our passion. And why our bakers, cakers, sandwich team members and baristas go further every day to perfect their craft, serving up freshly-baked breads, delicious coffee and cakes more than worthy of their pedestals.

If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

The Team Leader is responsible for directing other crew members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Under this role, you will be responsible for knowing how to prep all beverages, stocking merchandise for the next business day, and operating all machines that the store uses. Our Team Leader is the face of Paris Baguette; they provide friendly, fast, accommodating service to our customers. The ideal candidate will help to achieve our mission to bring expertly crafted baked and brewed goods to our guests through a warm and welcoming bakery café experience that brings joy to everyone.

KNOWLEDGE AND RESPONSIBILITIES

· Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette’s high standard of excellence

· Check quality of all the products for displays and organize rotation of displays for all pastries and desserts

· Delegating the duties between crew members on the floor and assigning the duties to be carried out

· Checking on the crew to make sure said duties are completed

· Enter in the customer’s order in the POS and know how to use the POS system in place

· Work and thrive in a team-work environment

· Adhere to food safety guidelines

· Make beverages on the basis and demand during operating business hours and prepare coffee

· Always keep all areas of the store clean while operating during business hours

· Refill and organize all pasties and beverages on display

· Help unload deliveries (up to twice a week)

· Handle catering orders

· For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays

· For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios

WHAT YOU NEED TO HAVE

· 1-2 years of food handling/store experience at a Paris Baguette café

· Minimum High School Diploma/GED or Some College.

· Positive and passionate attitude!

· High sense of integrity and ownership.

· Basic math skills (add, subtract, multiply, divide).

· Able to lift up to 25 lbs.

· Time management, ability to prioritize and follow direction.

· Adherence to food safety guidelines.

· Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions.

· Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us.

· High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self- motivated and driven.

· Teams Win! Has to be a team player who fosters a collaborative and engaged environment.

· Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

· Flexible work schedule

· Competitive compensation

· Discounted meals during your shift

· Free Cake for your Birthday

· Medical, Dental and Vision Benefits

Job Type: Full-time

Pay: $10.50 - $11.15 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Columbus, OH 43219 (Required)

Ability to Relocate:

• Columbus, OH 43219: Relocate before starting work (Required)

Work Location: In person