17 Front Desk Supervisor Jobs in Traverse, MI
Park Place Hotel & Conference Center is Hiring a Front Desk Supervisor Near Traverse, MI
We are currently seeking a highly motivated and professional individual to join our team as a Front Desk Supervisor at Park Place Hotel in Traverse City, Michigan. As the Front Desk Supervisor, you will be responsible for overseeing the daily operations of our front desk and ensuring exceptional customer service for our guests. This is a full-time, hourly position with opportunities for growth within our company.
Compensation & Benefits:
- Competitive hourly pay
- Health, dental, and vision insurance
- Paid time off and sick leave
- Retirement plan options
- Employee discounts at Park Place Hotel and other affiliated hotels
- On-the-job training and development opportunities
- Supervise and manage the front desk team, including scheduling, training, and motivating staff members
- Ensure smooth check-in and check-out processes for guests, resolving any issues that may arise
- Maintain accurate records of room availability and guest accounts
- Handle guest complaints and concerns in a professional and timely manner
- Monitor and maintain the cleanliness and organization of the front desk and lobby area
- Work closely with other departments to ensure seamless guest experiences
- Assist with guest inquiries and provide helpful information about the local area
- Handle cash and credit transactions accurately and follow proper procedures
- Assist with daily reporting and accounting tasks
- Uphold and enforce all hotel policies and procedures
- Attend departmental meetings and trainings as required by management
- Other duties as assigned
- High school diploma or equivalent
- Prior experience in customer service, hospitality, or related field preferred
- Previous supervisory or leadership experience a plus
- Exceptional communication and interpersonal skills
- Ability to handle difficult situations with patience and professionalism
- Strong attention to detail and organizational skills
- Proficient computer skills, including knowledge of hotel reservation systems
- Available to work varied shifts, including weekends and holidays
- Must be able to stand and walk for extended periods of time and lift up to 50 pounds
- Must be legally authorized to work in the United States
Park Place Hotel is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other legally protected status.
Job Summary
Full Time
$35k-49k (estimate)
06/21/2024
07/11/2024
The job skills required for Front Desk Supervisor include Customer Service, Scheduling, Leadership, Motivating, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
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