You haven't searched anything yet.
Applicants MUST currently reside in the Minneapolis area in order to provide in-person service to clients in the area.
Who We Are:
Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our fully staffed, 24x7x365 Enterprise Operations Center, we offer a robust portfolio of IT solutions to optimize networking and data center Uptime and performance. As the industry leader, our 2500 Park Place Associates provide support to 21,000 customers in more than 154 countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes 100 clients.
Our company’s strength and success are a credit to our Associates, and Park Place Life is how we communicate and deliver our culture internally. We have been awarded as a NorthCoast 99 “Best Workplace” winner for 10 consecutive years in recognition of our employee commitment. Park Place Life is about collaboration, responsiveness, diversity, and integrity, and represents everything that makes our company great and our culture unique.
Top Rated Benefits We Offer:
Position Overview:
The Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Park Place Technologies. Specifically, the FSE responds to customers’ systems failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations. An FSE must be available to respond to customer issues 24/7 and service all equipment regardless of product training within the designated service area. They also must have a thorough and broad knowledge of system configuration and equipment compatibility requirements and limitations across various OEM product lines. The FSE has the skillset to review machine logs internal to the device. As an FSE, you must be willing to participate in After Hours Support Team (if assigned) - providing first response to incoming customer service requests after normal business hours – or hours as assigned per customer contract. The customer support center may field and coordinate calls during scheduled and unscheduled hours.
What you’ll be doing:
What we’re looking for:
Bonus Points:
Education:
Travel:
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707.
Park Place Technologies is an Equal Opportunity Employer M/F/D/V.
Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place
Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies
Full Time
$95k-114k (estimate)
06/24/2024
07/07/2024
parkplacetechnologies.com
EL CAJON, CA
1,000 - 3,000
1991
JAMES P RAVEN
$200M - $500M
Wholesale
Park Place Technologies simplifies the management of complex technology environments worldwide. Our network of parts to support data centers is stored regionally, locally and on-site to allow for fast parts distribution and service to drive Uptime. Park Place created a new technology service category Discover, Monitor, Support, Optimize (DMSO) a fully integrated approach to managing critical infrastructure. Our industry-leading and award-winning services include ParkView Managed Services, Entuity software, and our Enterprise Operations Center. For more information, visit us at www.parkplacet...echnologies.com.
More
Show less