Description

The Hampton Social in Brickell-Miami is seeking experienced Servers

Summary of Position:

As a server with Parker Hospitality, you will be focused on providing excellent customer service and a memorable guest experience. You will be responsible for knowing our complete food menu as well as our wine and cocktail offerings as well. We are a high volume venue and are seeking spirited servers that are focused on providing excellent service delivered with a personalized style

Core Values:

• Find a Way -Take ownership in tasks and react with sense of urgency to get to a solution
• Positive Attitude - Toward your team and your guests
• Always Learning, Always Teaching - Be willing to listen and learn, and share what you know with others
• Respect and Care - Give respect and care to your team members and your restaurant
• Hospitality Excellence- Our priority is offering an exceptional experience to our guests every time

Essential Functions:

• Working knowledge of all food and beverages
• Answer and assist guests with any questions about menus
• Follows all PH processes for exceptional customer service
• Ensures orders are repeated and then entered correctly in POS
• Make sure to follow all side work procedures and set forth
• Ensure good table maintenance
• Follow all side work checklists as designated by company
• Process all payments promptly and accurately
• Adheres to all company safety and sanitation policies and procedures

Duties and Responsibilities:

• Accept direction and constructive criticism from management.
• Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
• Maintain a positive, pleasant attitude every shift.
• Must be able to stand or walk for the majority of a shift.
• Must be able to work at approximately 36 table/bar and reach 36.
• Must be able to lift and carry sacks, boxes, product up to 50 pounds from floor to waist level, approximately 20 feet.
• Must be able to reach (6 to overhead), bend, stoop, wipe.
• Must be willing to perform other duties assigned as needed.

Desired Qualifications:

• Must be at least 21 years of age.
• Must be able to communicate and understand the predominant language(s) of the restaurants trading area.
• High School Diploma or GED
• Previous server experience in a high volume location preferred
• Demonstrates an outgoing personality and ability to interact with coworkers in a friendly and respectful way.

General Rules:

• Get along with others and be a team player.
• Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift.
• Refrain from smoking for the duration of the shift.
• Arrive to work on time and in ready to work condition.
• Follow all rules, policies, procedures and conditions of employment outlined in the Employee Handbook.
• May not work under the influence of alcohol or any illegal drugs.
• May not resort to any type of violence, discriminatory or harassing behavior.
• Must successfully pass a drug and alcohol test within 90 days of hire date, where applicable.

Qualifications