ParkTree Community Health Center

Immediate Opportunity for

Patient Service Representative

Are you looking for a rewarding position that not only offers great benefits but an opportunity to give back to the community? Come join the Parktree Community Health Center Team!

Parktree Community Health Center provides comprehensive and integrative medical, dental, and behavioral health services to the local community in the Pomona and Ontario areas.

We are looking for an energetic and professional Patient Service Representative to join our team. Must be able to work evenings and weekends.

Responsibilities include:

• Demonstrated work experience in medical setting and preferably in a community clinic setting.
• Oral and written communication skills to receive and convey information clearly and concisely.
• Bilingual English/Spanish communication skills.
• Interpersonal skills to interact effectively with people of various social and economic status.
• Ability to handle sensitive patient information with professionalism and complete confidentiality.
• Ability to count money and make change accurately.
• Working knowledge of personal computers.
• Ability to multitask, set priorities, and organize workload to optimize efficiency and meet productivity goals.
• Ability to verify insurance coverage using manual or electronic systems.
• Ability to work some evenings or weekends.
• Ability to work with volunteers.
• Must be reliable and punctual

Qualifications:

1. Must be bilingual in English and Spanish with effective verbal and written communication skills

2. Knowledge of Electronic Health Record System preferred; Basic computer skills

3. Must be attentive to detail, cooperative, punctual, dependable, and be receptive to new ideas

4. Knowledge of Medi-Cal, Medicare and health plans preferred

5. Strong customer service focus

6. Effective verbal and written communication skills; able to manage competing priorities

7. Resourcefulness in problem solving and good judgment

8. Be flexible and organized

9. Able to take and follow through with delegated tasks and accountability

10. Ability to maintain patient confidentiality and adhere to HIPAA regulations

11. A valid CA driver’s license is required and proof of insurance in order to drive to various clinic locations and meetings as required.

To apply please send your resume (in PDF or Word Format) to: Debbie.Sanchez@parktreechc.org

Job Type: Full-time

Pay: $21.00 - $21.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Evening shift
• Every weekend

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Pomona, CA 91767 (Required)

Ability to Relocate:

• Pomona, CA 91767: Relocate before starting work (Required)

Work Location: In person