Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
The Group Sales Manager is responsible for overseeing all aspects of the Group Sales department at Lake Compounce in accordance with Palace requirements including; maximizing financial performance, maintaining a positive relationship with our customers, account sellers, accounts receivable, and execution teams. This a full-time position at Lake Compounce located in Bristol, CT.
We Are Currently Looking For aLake Compounce - Group Sales Manager
Roles & ResponsibilitiesThe ride of your life starts here! Are you ready to start the next chapter of your career doing something you enjoy? Whether you are just starting or looking for that second job, Lake Compounce is looking for people like you!
At Lake Compounce, you'll find more than a job. You’ll find competitive wages, flexible schedules, and growth opportunities. We also offer team member discounts, incentive programs, appreciation events, unlimited admission to select parks and so much more! Apply today for your chance to get paid, earn resume-enhancing experience, and create unforgettable memories!
Lake Compounce is a subsidiary of Palace Entertainment, a leading leisure park operator in the United States overseeing more than 25 entertainment venues, hotels, and educational venues across 10 different states.
Position OverviewThe Group Sales Manager is responsible for overseeing all aspects of the Group Sales department at Lake Compounce in accordance with Palace requirements including; maximizing financial performance, maintaining a positive relationship with our customers, account sellers, accounts receivable, and execution teams. This a full-time position at Lake Compounce located in Bristol, CT.
Job Responsibilities

• Participates in the development and implementation of business strategies for Lake Compounce’s overall mission, vision values and strategies
• Creates, develops and executes sales strategies that support achievement of Lake Compounce’s business goals
• Implements sales action plan and monitors and supports group sales team members to execute plan
• Negotiates and closes contracts with key customers
• Qualifies prospective leads as to profitability
• Achieves market share and revenue goals by meeting transient and group sales goals
• Annual and weekly reporting of forecasted business and actual business
• Continually improves sales and adheres to brand standards
• Analyzes sales to determine profitability of sold business and opportunities within the market
• Executes and supports all operational aspects of business booked (order entry, ticketing fulfilment, stock inventory, preparing invoices, keeping accurate information and other internal systems).
• Participates in management team responsibilities, including Manager on Duty shifts, property safety walks, and support of operational departments other than Group Sales.
• Drive awareness and build relationships through networking with local organizations
• Performs other duties and responsibilities as assigned or required.

Recommended Skills

• Proficiency in standard Microsoft Office Suite, and familiarity with Windows.
• Proficiency in Salesforce CRM platform
• Strong work ethic, problem solving, time management, attention to detail.
• Excellent communication skills including proper grammar for written and verbal communications.
• Background or experience communicating with customers via phone and email.
• Friendly, outgoing personality.

Physical Requirements

• Lift and carry 50 pounds to transport ticket stock with support equipment.
• Frequent and repetitive, sitting, standing, talking, bending, and grasping.
• Valid driver’s license.

Education

• High school diploma / GED, 2 Year Vocational or 4 Year Degree preferred.
• 3 Years or more in related field or some combination of experience and education.

Speech

• Critical. One-on-One conversation and communication with guests and staff, speak with guests, clients, peers and clients by phone, radio or other device.

Availability

• Must be able to work general business hours and rotating flex shifts to cover different events.
• Primarily M-F, likely includes a certain amount of weekends and holidays regularly throughout the year as needed for events, functions, group arrivals, guest service, etc.
• This is not a remote position.

Number of Direct Reports: 2-3
Team Member BenefitsDo not miss the chance to spark your career now!