3 Patient Access Representative Jobs in Titusville, FL
Parrish Medical Center is Hiring a Patient Access Representative Near Titusville, FL
Job Description
Patient Registration
Schedule/Status: Varies; Part Time
Standard Hours/Week: 20
General Description:
This position reports to the Patient Access Manager/Supervisor. The Patient Access Representative is responsible for promoting and demonstrating Parrish Healthcares Culture of Choice; timely and accurate processes associated with pre-registration, insurance verification, pre-certification, and insurance notification.
Key Responsibilities:
- Always follow AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) guidelines in all interactions with the patient.
- Always maintain professional image and demonstrate excellent customer service.
- Always use two patient identifiers (patient full name and date of birth) for accurate patient identification.
- Perform pre-registration and insurance verification within 3-5 days prior to date of service for both inpatient and outpatient services. For notification received with less than 3 days advanced notice perform within 24 hours of notification.
- Meet/exceed performance expectations; completes work within the required time frame. (10 registrations per hour).
- Follow scripted benefits verification and pre-certification format in Health Information System (i.e. Meditech) custom benefits screen and record benefits and pre-certification information in the approved standard format.
- Assign Insurance Plans (IPlans) accurately.
- Perform electronic insurance eligibility confirmation and document results.
- Complete Medicare Secondary Payor Questionnaire as applicable for retention in imaging system.
- Calculate patient cost share and be prepared to collect via phone or make payment arrangement and document account with collection efforts accordingly.
- Contact patient via phone (with as much advance notice as possible, preferably 72 hours prior to date of service) to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct patient on where to present at time of appointment.
- Receive and record payments from patient for services scheduled.
- Utilize appropriate communication system to facilitate communication with Patient Access team and other hospital departments as necessary.
- Ensure appropriate documentation is entered in standard format on the patient record. This should be performed in the applicable Health Information System (i.e. Meditech) and if necessary any other subsidiary systems if they are not automatically updated.
- Contact physician to resolve issues regarding prior authorization or referrals.
- Research Patient Visit History to ensure compliance with payor specific payment window rules.
- Perform insurance verification and pre-certification follow up for prior days walk-in admissions/registrations and account status changes by assigned facility as per guidelines.
- Communicates with hospital-based Case Manager as necessary to ensure prompt resolution of pre- existing, non-covered, and re-certification issues.
- Complete ABNs (Advanced Beneficiary Notice) on all Medicare patients.
- Always serves to fulfill the mission; practices and adheres to the Code of Conduct/Standards of Behavior/Values.
- Demonstrates knowledge and understanding of organizational policies, procedures and systems.
- Participates in process improvement initiatives.
- Performs other duties as assigned.
- Knows fire, disaster and safety procedures and regulations as pertains to the work area.
- High School Diploma or GED required.
- 1 year to < 2 years related experience required.
- N/A
Eligible to participate in a number of PMC-sponsored benefits, including:
- Benefits Start on Day 1
- Health Insurance
- 403(b) Retirement Program
- Tuition Reimbursement/Educational Assistance
- EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
- Annual Accrual of 72 Personal Leave Bank (PLB) Hours
Job Summary
Full Time
$29k-35k (estimate)
09/08/2024
09/21/2024
parrishmedicalcenter.com
Titusville, FL
<25
Related Companies
The following is the career advancement route for Patient Access Representative positions, which can be used as a reference in future career path planning. As a Patient Access Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative. You can explore the career advancement for a Patient Access Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Representative job description and responsibilities
Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.
02/20/2022: Elkhart, IN
Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.
01/10/2022: Tulsa, OK
Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
01/30/2022: New Britain, CT
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
01/29/2022: Cincinnati, OH
Good people skills are helpful for a patient access representative, to communicate with patients and members of their care teams.
01/08/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Representative jobs
Seek Out Hospitality Skills Training Opportunities.
02/11/2022: Buffalo, NY
Ensure Clarity of Expectations.
01/30/2022: Longview, TX
Listen, understand and take action.
01/24/2022: Longview, TX
Communicate as efficiently as possible.
01/24/2022: Killeen, TX
Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.
12/14/2021: Gainesville, FL
Step 3: View the best colleges and universities for Patient Access Representative.
