In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for. Job Description: Location: Strategic Capabilities Office (SCO) Facilities (Chantilly VA (primary) with occasional support in Ballston and Pentagon) Overview: Ideal candidate will provide IT Specialist support to our mission partners on-site, includes primarily resolving Level II-type problems and implementing correction actions. May include actions such as fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management and password services, diagnosing and resolving issues on unclassified and classified office information systems. Candidate will integrate into a fast-paced dynamic environment that supports the overall SCO mission. Candidate must be self-motivated, team-focused and experienced at working in DoD or IC classified facilities. Duties Include: Supporting deployment & installation of IT systems Supporting users with IT problems and corrective actions Supporting IT teams as directed with basic equipment moves, IT equipment breakdown and placement Supporting customer with escort duties, facility reset and status monitoring Position Requirements 5 years of DoD or IC IT support experience TS/SCI clearance, within scope; willing to take a CI poly’ DoD IAT Level II Certification is required Understanding of applying advanced security principles to the computing environment (CE). Ability to troubleshoot hardware and software problems related to desktop computers, Print servers, scanners, printers, desktop video/video teleconference systems, and peripherals (zip drives, external zips, scanners, etc.). Demonstrated knowledge and accomplishment in analyzing, diagnosing, and recommending solutions for hardware and software problems. Demonstrated ability with installation, configuration, and the ability to learn unique applications and programs. Ability to troubleshoot Microsoft products including, but not limited to, Windows, Office; including all aspects of Windows security and Microsoft desktop products. Experience installing and supporting workstation hardware and software. Knowledge of industry standard Incident Ticket Tracking systems for inputting incident tickets and creating work orders. Excellent written and verbal communication skills and excellent customer service skills are a must. Minimum Clearance Required to Start: Top Secret SCI This position is part of our Federal Solutions team. Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now. Salary Range: $81,500.00 - $142,600.00 The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by customer requirements and some cases federal, state, provincial or local mandates. Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ . We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY! Founded in 1944, Parsons Corporation, a digitally enabled solutions provider, is focused on creating the future of the defense, intelligence, and critical infrastructure markets. From Earth to outer space, we deliver tomorrow’s solutions today. Equipped with the capabilities required to take on any defense, intelligence, or critical infrastructure challenge, our agile, innovative, and disruptive approach enables us to deliver solutions at the speed of relevance. Our people are our greatest asset. We strive to be an employer of choice that engages employees in the community and creates rewarding career paths to cultivate a resilient workforce that is ready for the future. For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.