Title: Web Developer III
Location: Philadelphia, PA
Type: Contract to Hire
Our client is seeking a Web Developer III who has extensive experience in multiple and diverse environments and applications.
Key Accountabilities:

• Knowledge and experience in all major functions, issues and considerations of the subject matter.
• Play a leadership role in establishing standards, policies, strategy and best practice.
• Discuss industry and marketplace trends and directions and site relevant case studies.
• Have an influence on wide or high-impact decisions and initiatives and has a theoretical background and understanding of the subject matter.
• Manage a diverse and complex suite of projects simultaneously.
• Managed cross-functional projects/project teams
• Adapt to a fast-paced, dynamic work environment and manage multiple priorities.

Required Skills:

• 4-7 years of IT experience.
• Proven experience working with AWS Connect and implementing IVA/IVR solutions.
• Strong understanding of AWS services and architecture, including Lambda, S3, EC2, CloudFormation and CloudWatch.
• Proficiency in programming languages such as Angular, JavaScript, or Java for customization and automation.
• Experience with call center technologies, telephony infrastructure, and CRM systems will be a plus.
• Solid understanding of networking, security, and data privacy principles in cloud environments.
• Experience in designing and implementing chat solutions using AWS services like Amazon Connect and Amazon Lex.
• Knowledge of monitoring tools such as Amazon CloudWatch for tracking and analyzing AWS Connect performance.
• Strong problem-solving skills and ability to troubleshoot complex issues in AWS Connect and IVA/IVR systems.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.

REQ-001273