2 Behavioral Health Care Management Coordinator (Licensed) Jobs in Elkin, NC
SORT BY
P
P
Behavioral Health Care Management Coordinator (Licensed)
$67k-82k (estimate)
Full Time | Ambulatory Healthcare Services
2 Weeks Ago
Partners Health Management is Hiring a Behavioral Health Care Management Coordinator (Licensed) Near Elkin, NC
Competitive Compensation & Benefits Package! Position eligible for –
Office Location: Available for any of Partners' locations; Remote Option Available
Projected Hiring Range: Depending on Experience
Closing Date: Open Until Filled Primary Purpose of Position: This position fulfills the Tailored Plan requirement for the State Funding BH Care Management Coordinator. This position will develop policies, practices, and systems that support the provision of case management services. Additionally, this position will act as a care management coordinator for members receiving the Assertive Community Treatment (ACT) team service. Since members receiving this service are not eligible for Tailored Care Management (ACT), this position will assist ACT providers with meeting the care management expectations outlined in the ACT clinical coverage policy. This position is expected to build and sustain strong working relationships with cross functional departments and assigned ACT providers. The ACT Clinical Support Specialist ensures timely submission of routine and ad hoc reporting by assigned ACT providers and reviews performance dashboard data regarding clinical outcomes. This position has a critical role in the clinical performance monitoring of ACT providers.
Additionally, this individual shall serve as the point of contact for TRICARE, the North Carolina National Guard's Integrated BH System, the Army Reserve Department of Psychological Health, the United States Department of Veterans Affairs, the Juvenile Justice Section of the Division of Adult Correction and Juvenile Justice, and related organizations to ensure that members of the active and reserve components of the Armed Forces of the United States, veterans, and their family members have access to State-funded services when they are not eligible for federally funded mental health or substance abuse services.
Role And ResponsibilitiesState-funded Care Management Coordination:
Licensure/Certification Requirements: A Master’s level fully Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), or a Licensed Psychological Associate (LPA)
- Annual incentive bonus plan
- Medical, dental, and vision insurance with low deductible/low cost health plan
- Generous vacation and sick time accrual
- 12 paid holidays
- State Retirement (pension plan)
- 401(k) Plan with employer match
- Company paid life and disability insurance
- Wellness Programs
Office Location: Available for any of Partners' locations; Remote Option Available
Projected Hiring Range: Depending on Experience
Closing Date: Open Until Filled Primary Purpose of Position: This position fulfills the Tailored Plan requirement for the State Funding BH Care Management Coordinator. This position will develop policies, practices, and systems that support the provision of case management services. Additionally, this position will act as a care management coordinator for members receiving the Assertive Community Treatment (ACT) team service. Since members receiving this service are not eligible for Tailored Care Management (ACT), this position will assist ACT providers with meeting the care management expectations outlined in the ACT clinical coverage policy. This position is expected to build and sustain strong working relationships with cross functional departments and assigned ACT providers. The ACT Clinical Support Specialist ensures timely submission of routine and ad hoc reporting by assigned ACT providers and reviews performance dashboard data regarding clinical outcomes. This position has a critical role in the clinical performance monitoring of ACT providers.
Additionally, this individual shall serve as the point of contact for TRICARE, the North Carolina National Guard's Integrated BH System, the Army Reserve Department of Psychological Health, the United States Department of Veterans Affairs, the Juvenile Justice Section of the Division of Adult Correction and Juvenile Justice, and related organizations to ensure that members of the active and reserve components of the Armed Forces of the United States, veterans, and their family members have access to State-funded services when they are not eligible for federally funded mental health or substance abuse services.
Role And ResponsibilitiesState-funded Care Management Coordination:
- Assessing the case management provider network and working with the network management staff to identify gaps in the case management provider network based upon the Network Access Plan
- Monitoring the delivery of case management services
- Ensuring potential referral sources are aware of case management providers in their areas
- Providing support to case management providers
- Assisting case management providers with identifying and coordinating appropriate placement for recipients with complex needs
- Conducting ongoing education to assigned ACT providers and their staff regarding the requirements of the clinical coverage policy.
- Educating assigned ACT providers on requirements related to special populations (e.g. Transitions to Community Living, Long-Term Services and Supports, etc.)
- Assisting with identifying & developing ACT provider training to meet ACT provider needs.
- Conducting ACT provider meetings to share and discuss issues of concern, troubleshoots for issue resolution, and implements an escalation process for discrepancies.
- Handling or ensuring appropriate scheduling, agenda, materials, location, of ACT provider meetings as needed.
- Serving as a resource to other departments within the organization on ACT provider-related issues.
- Participating in Provider Forums as requested and providing technical support and assistance to Provider Council as needed
- Participating in internal workgroups that involve ACT providers.
- Collaborating with all levels of the organization including Executive Leadership Team, Departmental Directors, and Managers to assist with problem resolution.
- Actively participating with subgroups/initiatives to further network development and adequacy for Tailored Care Management.
- Enhancing relationships with ACT providers by investigating, documenting, and resolving ACT provider matters.
- Participating in monthly ACT Quality Monitoring workgroup
- Collaborating with other departments, including IT, to ensure provider data is collected to support performance monitoring and reporting.
- Overseeing identified performance measures with assigned ACT providers.
- Collaborating with Operations Manager to identify business requirements, needed reports to monitor and track performance.
- Assisting in development of ACT dashboards.
- Providing information and status updates for ACT providers regarding performance and how to maximize their performance.
- Assisting with required internal and external data tracking and performance reporting.
- Regularly meeting with other internal departments to create, revise and adjust strategy for ACT providers.
- Participating in internal and external committees, as assigned.
- Considerable knowledge of the policies and contractual requirements related to ACT
- Strong data management/analysis skills
- Exceptional interpersonal and communication skills
- Strong problem solving, negotiation, arbitration, and conflict resolution skills
- Excellent computer skills and proficiency in Microsoft Office products (such as Word, Excel, Outlook, and PowerPoint)
- Demonstrated ability to verify documents for accuracy and completeness; to understand and apply laws, rules and regulations to various situations; to apply regulations and policies
- Ability to make prompt independent decisions based upon relevant facts
- Ability to establish rapport and maintain effective and collaborative working relationships
- Ability to act with tact and diplomacy in all situations
- Ability to maintain strict confidentiality in all areas of work
- Master’s level fully Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Psychological Associate (LPA), Licensed Marriage & Family Therapist (LMFT), or Registered Nurse (RN).
- Three years of supervisory experience of staff working directly with individuals with a behavioral health condition who have complex needs.
- Must reside in North Carolina.
- Must have ability to travel regularly as needed to perform the job dutie
Licensure/Certification Requirements: A Master’s level fully Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), or a Licensed Psychological Associate (LPA)
Job Summary
JOB TYPE
Full Time
INDUSTRY
Ambulatory Healthcare Services
SALARY
$67k-82k (estimate)
POST DATE
06/05/2024
EXPIRATION DATE
07/03/2024
WEBSITE
partnersbhm.org
HEADQUARTERS
GASTONIA, NC
SIZE
200 - 500
FOUNDED
2012
CEO
RHETT MELTON
REVENUE
$10M - $50M
INDUSTRY
Ambulatory Healthcare Services
Related Companies
About Partners Health Management
Partners Health Management is the local manager of mental health, substance use disorder, and intellectual and developmental disabilities treatment available through Medicaid, state, and county funding. We contract with care providers to ensure that treatment options are available for eligible residents of Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Rutherford, Surry, and Yadkin counties. Our Crisis Line is available all day, every day at 1-888-235-HOPE (4673). Learn more about us at www.PartnersBHM.org.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
