PURPOSE OF YOUR JOB DESCRIPTION:

The primary purpose of your job is to maintain patient flow and provide administrative assistant coverage in a confidential manner for the Infusion and Oncology Department. Performs all reception and secretarial duties.

DELEGATION OF AUTHORITY:

As the medical receptionist in the Infusion and Oncology Department, you are delegated the authority, responsibility, and accountability necessary for carrying out your assigned duties.

JOB FUNCTIONS:

Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.

Greet Patients upon arrival.

Evaluate Patient requests and direct appropriately.

Maintain Patient confidentiality at all times.

Schedule patient appointments.

Make reminder calls for appointments.

Update LMR schedule as needed.

Request and update Patient demographics.

Request and update Patient insurance.

Verify Patient Insurance eligibility.

Request and process Insurance Co-pays.

Process Patient Insurance referrals.

Organize billing slips at the end of each work day.

Provide clerical support as requested.

Order supplies as needed.

Communicate with other departments as needed.

Pick up, sort and distribute the mail.

Complete Safety & Compliance Fair yearly.

Attend Staff Meetings as required.

Assist with all aspects of daily operations.

Complies with the MVH Code of Conduct.

Works within legal, regulatory and ethical practice standards.

Meets attendance and punctuality standards.

Demonstrates reliability and accountability.

Maintains cooperative working relationships with the nurses, physicians and other health care staff, agencies and facilities.

Is professional in appearance appropriate to role and environment.

EDUCATION REQUIREMENTS:

* High school Graduate

* College or secretarial school educational preferred.

* Computer competency on Microsoft office required.

* Meditech and LMR experience preferred.

EXPERIENCE:

* Previous experience in a medical/surgical office.

* Medical or secretarial background.

* Accurate typing of proficient speed; excellent spelling and grammar skills.

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